With work experience over four years, Donald Hank is nowadays working at Card Concepts Inc which is situated in 139 as a Product Support Technician. Donald received his education from 2011 to 2015 at the Michigan Technological University. This expert is a certified expert, proven by the following certifications: Comptia Security+ Donald Hank speaks English proficiently. This expert lives in Chicago, Illinois. To contact directly with Donald, you can look for their phone or e-mail or get full information by requesting access to this expert's further details.
Name variants:
Don Hank,
Donnie Hank,
Donny Hank
Last updated May 06, 2024
Contact Information
Workplace
Product Support Technician
Addison, IL
Industry
Information Technology and Services
Colleagues
Work History
Help Desk Representative I
425 north Martingale Rd, Schaumburg, IL 60173
o Work multiple level 2 ticket queues including Account Management, Lotus Notes, Outlook, Skype, and Incident Response o Create Windows Lan, Email, and Corporate Web accounts and manage acco...
from Jan 2019
Help Desk Representative I
8201 north University St, Peoria, IL 61615
o Routinely exceeded expected SLA's, handling an average of 40 calls daily with an 80% first-call resolution ratio and an average handle time under 9:30. o Transitioned into managing and dis...
Dec 1, 2016 — Jan 2019
Help Desk Representative I
4400 Cox Rd SUITE 200, Glen Allen, VA 23060
o Provided end user’s with training/documentation for email, network, mobile devices, and collaboration suites in a non-technical manner. o Used remote software tools (Citrix Virtual Desktop...
Dec 2016 — Aug 2017
Game Technician
2481 Manana Dr, Dallas, TX 75220
o Diagnosed hardware, software, and interfacing issues with arcade games o Used varying tools (multimeter, admin computer, root-cause analysis, and visual inspections) to maintain 100
sepa...
May 2016 — Oct 2016
Sandwich Artist
Provide assistance to customers by creating sandwiches
Use POS system to ensure accurate sales, inventory, and production
Ensure health and safety standards are met accordingly to set gui...
May 2015 — Aug 2015
Education
Occupations
Technician
IT Professional
Information Technology Specialist
Representative
Security
Agents
Health Specialist
Supervisors
Technical Specialist
Technical Support Specialists
IT Specialist
Skills
Java
Microsoft Office
Html5
Microsoft Excel
Sql
Javascript
Vba
Microsoft Project
Pivotal Tracker
Css3
Business Process Design
Wordpress
Microsoft Sql Server
Microsoft Visual Studio
Python
Cascading Style Sheets
Customer Service
Jquery
Bootstrap
Php
Phpmyadmin
Angularjs
Git
Weebly
Mvc
Visio
FAQs about Donald Hank
What is the main profession of Donald Hank?
The expert is a Product Support Technician.
What are the main profession of Donald Hank?
These person's professions are Technician
Where is Donald Hank located?
The expert is located in Chicago, Illinois.
How many companies did Donald Hank work at?
The professional worked at six jobs.
Where has Donald Hank studied?
Donald studied at the Michigan Technological University from 2011 to 2015.
What are the certifications of Donald Hank?
The professional received the following certifications: Comptia Security+.
What languages does Donald Hank speak?
Donald Hank speaks English.
What is the industry that Donald Hank worked in?
This professional works in Information Technology And Services industry.