We found the following information about Darrin Roggenkamp at Alorica, where Darrin Roggenkamp has worked as a Senior Operations Manager since 2019. Darrin's total work experience is over 15 years, during which time Darrin Roggenkamp had at least five jobs at different places to develop skills. Darrin studied at the Seminole College from 1988 to 1990. Darrin Roggenkamp currently is located in Deltona, Florida. You can contact with Darrin by looking for phone or email address or find full information by requesting access to this expert's further details from us.
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Darrin Roggenkamp
Last updated May 03, 2024
Contact Information
Workplace
Colleagues
Work History
Supervisor Operations and Policy Support and New Accounts
151 north Franklin St, Chicago, IL 60606
Jun 1, 2015 — May 2016
Customer Solutions Manager - Sales - Care and Retention
6200 Sprint Pkwy, Overland Park, KS 66251
Jul 2007 — Apr 2014
Account Services Supervisor
6200 Sprint Pkwy, Overland Park, KS 66251
Managed a team of 15+ front line agents while enforcing quality customer service standards Responded to various inquiries regarding billing, technical supports, and other issues
Conducted ...
Dec 2001 — Aug 2007
Education
1988 — 1990
Occupations
Executive
Operations Manager
Director of Operations
Skills
Management
Customer Satisfaction
Analysis
Call Centers
Telecommunications
Operations Management
Process Improvement
Customer Experience
Team Building
Customer Service
Cross Functional Team Leadership
Team Leadership
Wireless
Customer Retention
Account Management
Inventory Management
Sales
Project Management
Program Management
Coaching
Product Management
Direct Sales
Retail
Mobile Devices
Employee Training
Change Management
Business Analysis
Contact Centers
Business Process Improvement
Wireless Technologies