With work experience over 13 years, this person is currently working at Keeptruckin which is located in 1096 as a Director of Global Support - Tier 1, 2, 3 and Support Software Engineers. Danielle received his education from 1992 to 1996 at the Universite Du Mont Saint Aignant - Law School - France. This professional is a proven expert, that is proven by qualifications : Ken Blanchard on Servant Leadership, Six Sigma Black Belt Certification (Ongoing), and Effective Leadership. the person speaks proficiently three languages: English, French, and German. This person is located in Newport Beach, California. To contact with Danielle, you can search for their phone number or email or get exhaustive info by requesting access to their further details on SoftwareOfficial.
Name variants:
Daniela Fisher,
Dani Fisher,
Danny Fisher,
Ellie Fisher
Last updated May 03, 2024
Contact Information
Workplace
Director of Global Support - Tier 1, 2, 3 and Support Software Engineers
Industry
Logistics and Supply Chain
Colleagues
Work History
Director of Global Support - Tier 1, 2, 3 and Support Software Engineers
55 Hawthorne St, San Francisco, CA 94105
Responsible for leading a global 200-seat support organization based in Islamabad Pakistan, San Francisco, and New York. My team of technical support, software engineers, and API specialists...
from Aug 2018
Co-Founding Member
Now advising a team of young and smart UC Berkeley students and graduates building the next best social media app. Nous recherchons des d
veloppeurs IOS et Android. Que vous soyez en Franc...
Mar 2018 — Jul 2018
Call Center and Customer Success Expert
I assist B2B and B2C companies with customer service and success strategies and execution ranging from building contact centers and customer success organizations from the ground up, to re-...
Apr 2015 — Mar 2018
Consultant Assignment - Director of Customer Support and Customer Success
I was hired as a consultant to help the company with 2 departments and 3 main goals. For customer support, I was tasked with transitioning the organization from the US to Europe and Asia. In...
Nov 2016 — Apr 2017
Director of Customer Success, Experience and Retention
1330 Lagoon Ave, Minneapolis, MN 55408
I was hired to do two things, reduce an alarmingly high churn rate and scale a customer success organization for a SaaS company handling B2B customers. I had several teams both in-house and ...
Feb 2014 — Mar 2015
Director of Customer Success, Support, Stores, Bpo and Fraud
1200 Park Pl SUITE 250, San Mateo, CA 94403
I was hired to build customer success and support organizations from the ground up. I was also responsible for retention, revenue expansion, and renewal. My teams handled everything from onb...
2010 — 2013
Senior Director of Customer Success, Professional Services, and Support
701 Brazos St, Austin, TX 78701
Livebooks
that has since been acquired
was a Saas that powered the web presence of
thousands of SMB's and was the leading provider of award-winning custom and predesigned
websites. I wa...
Jan 2008 — Mar 2010
Global Senior Director of Quality, Bpo, Contact Center, and Sales
114 east Haley St, Santa Barbara, CA 93101
I was responsible for planning, developing and executing the CS strategy of three sales and service call centers, two of which are located in Mexico. I also managed a BPO partner with over 4...
Feb 2006 — Jan 2008
Head of Customer Service
199 Fremont St, San Francisco, CA 94105
I was hired to build two contact centers from the ground up. While at Stubhub my
responsibilities included: people and performance management, budgeting, scheduling,
systems selection and...
Mar 2004 — Dec 2005
Vice President of Customer Support and Success
101 Avenue Of The Americas, New York, NY 10013
Education
Occupations
Executive
Vice President
Director
IT Professional
Technical Support Specialist
Accountant
Finance and Accounting Specialist
Chief Executive
Operations Manager
Systems Support Specialist
Support Specialists
Accounting Bookkeeper
Bookkeeper
Skills
Leadership
Management
Start Ups
Crm
Customer Service
Team Building
Customer Experience
Vendor Management
Strategy
Operations Management
Customer Satisfaction
Customer Retention
Project Management
Account Management
Sales Operations
Retail
Cross Functional Team Leadership
Team Management
Start Ups
Cs and Support Organization Re Engineering
Call Center Management
Outsourcing
Customer Systems and Technology Implementation
Operating Expense Management
Process Review and Improvement
Effective Cost Cutting Through Automation Strategy
Customer Experience Overhaul
Customer Service Management
Customer Success
Continuous Improvement
Technical Suport
Inventory Management
Contract Negotiation
Team Leadership
Filmmaking
Forecasting
Performance Management
P&L
P&L Management
Hiring
Call Centers
FAQs about Danielle Fisher
What is the profession of Danielle Fisher?
This professional's job is Vice President of Customer Support and Success
What jobs is Danielle a professional at?
The expert is a professional Executive and Vice President jobs.
Where is Danielle Fisher located?
Danielle Fisher is located in Newport Beach, California.
Does Danielle Fisher have the email address?
ye**@yahoo.com is Danielle's email address.
Where did Danielle Fisher work?
This person worked at Keeptruckin, S.t.e.f.
Where has Danielle Fisher studied?
Danielle studied at the Universite Du Mont Saint Aignant - Law School - France from 1992 to 1996.
Are there any certifications, that Danielle Fisher has?
Danielle Fisher received the following certifications: Ken Blanchard on Servant Leadership, Six Sigma Black Belt Certification (Ongoing), Effective Leadership, and Certified Workforce Planning Professional.
What languages does Danielle Fisher speak?
Danielle Fisher speaks English, French, and German.