For over 38 years Cynthia Labagnara has been working in different jobs. Recently, this professional worked as a Senior Call Center Manager in Entertainment Benefits Group widening experience. Cynthia graduated from Nova Southeastern University in 2011 where this expert received all the required skills. Cynthia Labagnara can speak two languages: English and Spanish. You can find Cynthia Labagnara in Boca Raton, Florida, where he is located nowadays. SoftwareOfficial has all the personal info you need to contact Cynthia Labagnara, such as this expert's phone number or e-mail. Feel free to send us the request to get more info.
Name variants:
Cindy Labagnara,
Cyndi Labagnara
Last updated Apr 19, 2024
Contact Information
Last Update
Jun 23, 2022
Email
cl**@carqualifier.com
Location
Boca Raton, FL
Company
Workplace
Colleagues
Work History
Senior Call Center Manager
19495 Biscayne Boulevard Way, Aventura, FL 33131
from Feb 2019
Client Services
5739 Byron Anthony Pl, Sanford, FL 32771
Served as a direct liaison between clients and internal operations of the company for an automobile marketing agency.
Mar 2017 — Jan 2018
Customer Service Director and Project Manager
Boca Raton, FL
Was tasked with creating a customer service department for a start up company, for the purpose of providing consumer and business to business support for an online automobile lead generatio...
Jul 2013 — Oct 2015
Quality Assurance Manager
2200 southwest 10Th St, Deerfield Beach, FL 33441
Managed the daily operations of the Quality Assurance department for a lead generation company. Assisted with the planning, implementation, and finalization of projects for new products and ...
Aug 2011 — Jun 2013
Call Center Operations Manager
Florida
Built call center with primary purpose of providing customer service and online support for an online credit reporting company. Managed the daily operations of the call center.
Feb 2009 — Jan 2011
Sales and Customer Service Manager
14044 Icot Blvd, Clearwater, FL 33760
Introduced sales program with primary purpose of retaining customers for an online food delivery and diet service. Coached and developed representatives in both written and verbal form for i...
Feb 2008 — Jan 2009
Sales Manager
5 Park Plz SUITE 1100, Irvine, CA 92614
Led teams on various sales and customer service programs, both inbound and outbound, for a call center company.
Apr 2002 — Jan 2008
Education
2010 — 2011
Masters of Science in Business Administration
Fort Lauderdale, FL
from Jun 2008
2006 — 2008
Bachelors of Science in Business Administration
Bronx, NY
from Jun 2000
1996 — 2000
Occupations
Executive
Manager
Operations Manager
Skills
Project Management
Process Improvement
Program Management
Sales Management
Sales Operations
Customer Service Management
Workforce Management
Organizational Leadership
Leadership
Management
Call Centers
Telecommunications
Training
Team Building
Coaching
Customer Retention
Microsoft Office
Microsoft Excel
Microsoft Project
Crm
Jira
Business Process Improvement
Customer Relationship Management