For over 25 years Craig R Parks worked in different jobs. Recently, this expert worked as a Vice President of Customer Success in Powwow Mobile widening experience. Craig graduated from California Polytechnic University, Slo in 1988 where this professional got all the required skills. You can find this professional in Santa Cruz, California, where he is located nowadays. SoftwareOfficial has all the information you need to be in touch with Craig R Parks, such as this expert's phone number or e-mail. Feel free to send us the request to get more data.
Name variants:
Craig Parks
Last updated Jul 08, 2024
Contact Information
Last Update
Jul 6, 2022
Email
cr**@mailcity.com, cr**@pacbell.net
Location
Santa Cruz, CA
Company
Workplace
Colleagues
Work History
Vice President of Customer Success
594 Howard St SUITE 301, San Francisco, CA 94105
Built a customer success organization that has delivered a 94% customer retention rate and 140+% YOY revenue growth. Responsible for service offerings, customer success practices, support pr...
from Nov 2016
Vice President of Customer Success
20813 Stevens Creek Blvd SUITE 150, Cupertino, CA 95014
Created a customer success program to drive product adoption and increase revenue. Expanded product footprint by 150%, increased the number of closed up-sell opportunities by 3X and grew the...
2015 — 2016
Senior Director, Service Support Center of Excellence
2101 Citywest Blvd, Houston, TX 77042
Directed a team of professional services experts that increased services sales revenue by creating service offerings, sales enablement and providing sales support for complex customer scenar...
Jan 1, 2011 — Dec 31, 2014
Vp, Operations and Customer Services
2270 Martin Ave, Santa Clara, CA 95050
Directed sales, support and technical operations. Managed vendor relations, consulting services, pre-sales, corporate IT and client services/helpdesk. Instrumental in growing revenue from 60...
Oct 1, 2007 — Oct 21, 2011
Vp, Customer Services
Directed all customer-facing services and operations teams, as well as internal IT and corporate services, building a support organization in the US and India from the ground up.
2005 — 2006
Vice President Customer Service
Recruited to a pre-revenue startup. Built a global Customer Success from scratch, scaling up the organization while helping the company to grow from zero to $50M in annual revenue. Managed P...
Jan 1, 1997 — Jan 1, 2004
Director, Systems Engineering
Responsible for the technical sales team in the Western United States. This team was responsible for the technical sales cycle and worked closely with the Tivoli Sales Executives to close bu...
Jan 1, 1992 — Dec 31, 1997
CTO, Vice President - Technical Services
2250 Walsh Ave, Santa Clara, CA 95050
Education
Occupations
Executive
Vice President
IT Professional
Computer Software Professional
Chief Executive
Software Developers
Skills
Enterprise Software
Professional Services
Start Ups
Strategic Partnerships
Pre Sales
Cloud Computing
Saas
Strategy
Sales Process
Leadership
Management
Go To Market Strategy
Solution Selling
Business Development
Salesforce.com
Vendor Management
Program Management
Channel Partners
Product Management
Virtualization
Mobile Devices
Software As A Service
Consulting
Offshore Management
Asia Pacific
It Transformation
Business Alliances
Managing Key Accounts
Team Building
Enterprise Solution Sales
Vars
Growth Strategies
Vendor Relations
Service Delivery
International Sales
Client Services
Training
Global Services
Continuous Process Improvement
P&L
Global Customer Service
Storage
International Business Development
Crm
Call Centers
Customer Relationship Management
Sales
Analytical Skills
Executive Management
Customer Success
Customer Management
Renewals
Enterprise Business
Creative Problem Solving
Up Selling
FAQs about Craig R Parks
What is the main profession of Craig R Parks?
This professional's job is Vice President of Customer Success
What are the profession of Craig?
These person's professions are Executive and Vice President
Where does Craig R Parks live?
Santa Cruz, California is the place where Craig R Parks lives
What is the professional's email?
The expert's email is cr**@mailcity.com and cr**@pacbell.net.
Where did Craig R Parks work?
This person worked at Powwow Mobile, Bromium.
Where has Craig R Parks studied?
Craig studied at the California Polytechnic University, Slo from 1983 to 1988.
What is the industry that Craig R Parks worked in?
This professional works in Computer Software industry.
What are professional skills of Craig R Parks?
Craig R Parks has skills in the following areas: Enterprise Software, Professional Services, Start Ups, Strategic Partnerships, Pre Sales, Cloud Computing, Saas, Strategy, Sales Process, Leadership, and Management.