Since 2020, Cindy Parker has been working in Mymediabox based 19, 19. This professional is a qualified Research and Development Manager with over 30 years of work experience. According to Cindy's resume and work profile, Cindy has worked at more than 12 places with diverse backgrounds and gained different skills. Cindy attended school at the Miami University from 1984 to 1988. Cindy has professional certification in Itil V3 Foundations and Exin. Cindy can be found in Cincinnati, Ohio – where this person is currently located. You can search for their email address and number. We can also provide you with detailed contact information upon request.
Name variants:
Cynthia Parker,
Lucinda Parker
Last updated Jul 07, 2024
Contact Information
Last Update
Jul 7, 2022
Email
ci**@vantiv.com, cp**@unlimitedsystems.com, cp**@fuse.net
Location
Cincinnati, OH
Company
Workplace
Colleagues
Work History
Research and Development Manager
3805 Crestwood Pkwy northwest SUITE 160, Duluth, GA 30096
from Mar 2020
Director of Quality Assurance and Performance
250 west Court St SUITE 400W, Cincinnati, OH 45202
Built and lead a global QA department with 4 distinct teams: Core Product, Automation, Performance and Implementation.
Grew team from 20 to 70+ in 4 locations concurrently supporting all e...
from May 2018
Senior Manager, Product Quality
5905 east Galbraith Rd SUITE 8000, Cincinnati, OH 45231
Apr 2015 — Mar 2018
Quality Assurance and Training Manager, Vantiv Technical Service Center
8500 Governors Hill Dr, Cincinnati, OH 45249
Led all operational areas including Technical Service Desk, Incident Management, Business Communications, QA, Training and metrics.
Transformed Incident Management and Business Communicati...
Jun 2010 — Feb 2015
Consultant, Technical Documentation
1980 Highland Pike, Fort Wright, KY 41017
Feb 2010 — Jun 2010
Team Lead, Courseware Development
Plano, TX
Lead for Teamcenter Enterprise courseware
Project manager, release management, courseware development
Off-shored Teamcenter Enterprise courseware from U.S.
Hired, trained and led interna...
Nov 2005 — Sep 2009
Technical Documentation Specialist
U.S. Editor for online knowledge base
Technical liaison for developing, maintaining and creating online content.
Designed the installation GUI for AStudio 6.0 software
Author of the Corp...
Oct 2004 — Sep 2005
Technical Writer, Application Analyst
221 east 4Th St, Cincinnati, OH 45202
Oct 2004 — Sep 2005
Library Training Coordinator
Authored documentation and training materials for online and CD software for chemists, engineers and business product teams. Created daily news service focusing on global competitive intelli...
Aug 1996 — Feb 1999
Education Manager
55 Merchant St, Cincinnati, OH 45246
Developed and maintained curriculum, standards and training materials for mainframe, PC and web software.
Developed print courseware, and task-based assessment tests for Aurora DS software...
Aug 1996 — Feb 1999
Technical Writer
Authored and edited technical documentation, newsletters, product catalogs, and training materials.
Jan 1991 — Aug 1996
Education
1984 — 1988
Occupations
Executive
Development Director
IT Professional
Information Technology Specialist
Software Tester
Director
HR Manager
IT Specialist
Computer Specialist
Operations Manager
Skills
Software Documentation
Process Improvement
Quality Assurance
Management
Project Management
Technical Documentation
Itil
It Management
Training
Sdlc
Team Leadership
Vendor Management
Troubleshooting
Technical Writing
Team Building
Cross Functional Team Leadership
Call Centers
Technical Training
Business Analysis
Business Process Improvement
Integration
Instructional Design
Visio
Sql
Strategy
Program Management
Software Project Management
Enterprise Software
Software Development Life Cycle
Xml
Editing
Testing
Windows
Requirements Analysis
Software Quality Assurance
Test Automation
Test Planning
Software Development
Leadership
Agile Methodologies
Succession Planning
Iso 13485
Product Development
Test Cases
Scrum