Since 2018, Charles E Hutton has been working in Credere Group 3, 3. This expert is a well-qualified Customer Operations Business Consultant with over 16 years of work experience. According to Charles's CV and work profile, Charles has worked at more than ten places with numerous backgrounds and gained various skills. Charles attended school at the University of Minnesota - Carlson School of Management from 2012 to 2013. Charles can be found in Denver, Colorado – where this expert is currently located. You can search for Charles's email address and phone. We can also provide you exhaustive contact information upon request.
Name variants:
Charlie Hutton,
Chad Hutton,
Chas Hutton,
Chuck Hutton,
Karl Hutton
Last updated Jul 05, 2024
Contact Information
Workplace
Colleagues
Work History
Customer Operations Business Consultant
4600 south Syracuse St, Denver, CO 80237
Call Center and Operations Strategy, Customer Experience, Cost Optimization. Strategic thought leadership on talent/organizational structure, transformation roadmaps, BPO site feasibility st...
Jan 2018 — May 2018
Co-Founder
A Business Development, Management and Consulting firm focused on entrepreneurial startups and or business expansions. The firm specializes in capital raise efforts, business development, st...
from Jun 2017
Customer Operations Vice President, Workforce and Traffic Management
400 Atlantic St, Stamford, CT 06901
National Workforce Planning and Real Time Traffic Management for Inbound Sales, Service, Retention, Small Business functions
May 2016 — Sep 2016
Vice President, Customer Care Business Operations and Operational Support
400 Atlantic St, Stamford, CT 06901
Workforce management for residential Inbound Sales, eCommerce and Outbound sales
channels
Business Operations P&L oversight of an annual budget of $197M
Shared Services accountability fo...
Jun 2015 — May 2016
Vice President, Loyalty and Retention Center of Excellence
Philadelphia, PA
Within Customer Experience Marketing, executive leader responsible for customer retention and loyalty operations for the West Division of Comcast.
Multi-site operational leader; 900 employ...
Jan 2013 — Sep 2014
Regional Vice President, Customer Care
Philadelphia, PA
Executive leader responsible for customer contact center operations for the Mile High Region.
Regional inbound Sales, Tech Support, Billing and Customer Retention
Decrease repeat interact...
Nov 2011 — Dec 2012
Vice President, Business Development | Work @Home Solutions
9197 south Peoria St, Englewood, CO 80112
Key executive position responsible for:
Engaging and supporting deal pursuits within all verticals
Key advisor to formulate and craft business solutions
Lead Product Development efforts ...
Jan 2011 — Nov 2011
Vice President, Customer Care | Learning | Business Analytics
575 Morosgo Dr northeast, Atlanta, GA 30324
Leadership and oversight over the following organizations:
Call Center Operations (100% BPO Off-Shore and Near Shore Model)
National Training Organization for all customer facing employee...
Jul 2006 — Jan 2011
Vice President | Revenue Cycle Operations
401 Nicollet Mall, Minneapolis, MN 55401
Leadership of a 1,400 employee organization covering all operational functions of Meter Reading, Billing, Customer Care, Receivables and Remittance, Credit & Collections, Training, Quality ...
Feb 2003 — Jul 2006
Customer Service Senior Director
Philadelphia, PA
Various positions beginning with TCI to AT&T Broadband to Comcast Cable.
Sr. Director--Customer Care Planning/Strategy
Senior Director--Business Operations Advanced Services
Senior Manag...
Dec 1997 — Dec 2002
Education
Occupations
Executive
Co-Founder
Business Consultant
Founder
Chief Executive
Advisor
Skills
Crm
Leadership
Telecommunications
Vendor Management
Cross Functional Team Leadership
Management
Strategy
Program Management
Process Improvement
Call Centers
Business Development
Analytics
Customer Service Management
Customer Service Operations
Customer Self Service
Client Services
Client Liaison
Management Consulting
Business Process Outsourcing
Business Operations
Business Continuity
Workforce Management
Organizational Leadership
FAQs about Charles E Hutton
What is the main profession of Charles E Hutton?
Charles E Hutton is a Co-Founder.
What are the main profession of Charles E Hutton?
These person's professions are Executive and Co-Founder
Where does Charles E Hutton live?
They currently lives in Denver, Colorado.
Does the expert have the email address?
ce**@comcast.net is Charles's email address.
Where did Charles E Hutton work?
This expert worked at Credere Group, C E Hutton.
Where has Charles E Hutton studied?
Charles studied at the University of Minnesota - Carlson School of Management from 2012 to 2013.
Are there any industries Charles E Hutton works in?
Charles works in Telecommunications industry.
What are professional skills of Charles E Hutton?
This person has such skills as Crm, Leadership, Telecommunications, Vendor Management, Cross Functional Team Leadership, Management, Strategy, Program Management, and Process Improvement.