Since 2017, Chad Mottice has been working in Area Wide Protective (Awp) located 719, 719. This expert is a well-qualified Support Center Director with over 54 years of work experience. According to Chad's resume and work profile, this professional has worked at more than 19 places with diverse backgrounds and got various skills. Chad attended school at the The University of Akron from 1990 to 1992. This person has professional certification in Six Sigma Green-Belt Certified and Trainer Mastery. Chad Mottice can be found in Akron, Ohio – where this expert is currently located. You can search for this expert's email address and number. We can also provide you with exhaustive contact information upon request.
Name variants:
Charles Mottice
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 4, 2022
Email
ch**@diebold.com
Location
Akron, OH
Company
Workplace
Support Center Director
Kent, OH
Industry
Utilities, Business Services Business Consulting Services, Mfg Communications Equipment, Nonresidential Construction, Home Builders, Electrician
Colleagues
Work History
Support Center Director
826 Overholt Rd, Kent, OH 44240
from Nov 13, 2017
Customer Response Center Manager
5995 Mayfair Rd, North Canton, OH 44720
Sep 2016 — Nov 2017
Customer Response Center Supervisor
5995 Mayfair Rd, North Canton, OH 44720
Manage 15-25 Dispatchers (Combination of Front-Line and Support-Desk Functions)
Provide training and development for agents
Provide Qualtiy and Skill management / accountability for agent...
May 2015 — Sep 2016
Human Resources Information Services Coordinator
5995 Mayfair Rd, North Canton, OH 44720
from Aug 1, 2014
Human Resources Information Services Coordinator
5995 Mayfair Rd, North Canton, OH 44720
Responsibilities include:
Documenting all on-boarding of non-employees (global and domestic) into the HR Oracle system (R12 and 11i
Key contributor to the training and documentation neces...
Aug 2014 — May 2015
Training and Development Specialist
220 west 1St St, Los Angeles, CA 90012
All On-board and Up-skill training for the First Energy Solutions client
Coaching and development of phone agents
Delivery and documentation of corrective action that happens within the T...
Jul 2011 — Aug 2014
Training and Documentations Specialist
8000 Freedom Ave, Canton, OH 44720
Responsible for Warehouse-wide daily forecasting of revenue/inventory.
Maintain Documentation of Distribution center processes in regard to Dynamics Software usage.
Using customer touch-p...
Feb 2010 — Jul 2011
Training I Quality Control and Client Service Specialist
On-board training for new-hires
o Id creation and testing
o Collection Computer Systems / Process
o Development of Collection Call Flow / Skill
o Compliance and Collection Law
o Transi...
Feb 2008 — Jan 2010
Training I Quality Control/ Client Service Specialist
Green, OH
Feb 2008 — Jan 2010
Office Manager
10 Ray Ave, Burlington, MA 01803
Responsible for the day-to-day operations of a small publishing company.
Responsibilities include:
Managing accounts receivables (billing and collections)
Provided on-board training for ...
May 2006 — Dec 2007
Performance, Development and Learning Specialist
Canton, OH
Nov 1996 — Mar 1998
Education
1990 — 1992
1989 — 1991
Occupations
Executive
Director
Manager
Operations Manager
Skills
Team Building
Customer Service
Call Centers
Leadership
Management
Human Resources
Team Leadership
Training
Process Improvement
Sales
Operations Management
Telephone Skills
Coaching
Analysis
Outsourcing
Offshoring