Since 2013, Cerwin Haynes has been working in Answerphone - A Better Answer 998, 998. This professional is a high-skilled Remote Operator, Level 6 with over nine years of work experience. According to Cerwin's CV and work profile, Cerwin Haynes has worked at more than five places with diverse backgrounds and gained different skills. Cerwin attended school at the Syracuse University from 2003 to 2004. Cerwin can be found in Los Angeles, California – where the professional currently lives. You can search for Cerwin Haynes's email address and phone number. We can also provide you with detailed contact information upon request.
Name variants:
Cerwin Haynes
Last updated Jul 06, 2024
Contact Information
Last Update
Jul 8, 2022
Email
cd**@gmail.com
Location
Los Angeles, CA
Company
Workplace
Colleagues
Work History
Remote Operator, Level 6
1230 Central Ave, Albany, NY 12206
Manage call queue during peak call times. Includes prioritizing and filtering live-call intake. Alert operators and staff when hold times exceed two minutes. Proofread and review operator me...
Jan 2013 — Jul 2016
Real Estate Investor
I purchased my first home in September 2015. I have tenants and a property manager.
from Sep 2015
Television Service Representative
Educate hospital patients on use of television and phone rental services. Instruct patients on how to use the telephone voice-prompt service activation feature, along with illustrating the p...
Jun 2011 — Dec 2012
District Supervisor
Resolved escalated customer disputes regarding service and invoices.
Reviewed the work of hospital reps to ensure accurate collection activity for the purpose
of maximizing revenue.
Trai...
Sep 2009 — May 2011
Level 4 Operator, Trainer and Dispatcher
1230 Central Ave, Albany, NY 12206
Trained operators in three phases: - New-Hire: taught new operators the basics of answering calls, collecting required information from callers. - Level-Up: trained operators who passed earl...
Dec 2005 — Oct 2008
Education
2003 — 2004
1995 — 1999
Occupations
Executive
Public Information Officer
Shift Supervisor
Chief Administrative Officer
Real Estate Broker
Licensed Real Estate Broker
Investor
Property Manager
IT Manager
Shift Manager
Managers
Chief Executive
Real Estate Sales Agent
Real Estate Manager
Skills
Problem Solving
Customer Service
Testing
Call Center
Customer Relations
Excel
Windows
Microsoft Office
Customer Satisfaction
Databases
Troubleshooting
Telecommunications
Microsoft Excel
Personal Budgeting
Budgeting
Credit Cards
Credit Repair
Personal Finance
Landlords
Landlord/Tenant Matters
First Time Home Buyers