Catherine Wilson has been working as a Customer Success Specialist at Kangarootime since 2017. Moreover, Catherine Wilson has professional experience at more than three companies in the related field. Catherine has a total work experience of three+ years. Catherine Wilson studied at the Rappahannock Community College. Norfolk, Virginia is the place where this professional presently lives. You can search for this professional's contacts. We can also provide you additional contact information upon request.
Name variants:
Cathryn Wilson,
Catheryn Wilson,
Catharine Wilson,
Cathleen Wilson,
Cat Wilson,
Cattie Wilson,
Catty Wilson,
Cathie Wilson,
Cathy Wilson,
Cassie Wilson,
Kit Wilson,
Kitty Wilson,
Kittie Wilson,
Caty Wilson,
Kate Wilson
Last updated Jul 06, 2024
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Work History
Customer Success Specialist
1 west Seneca St, Buffalo, NY 14203
Directed quality assurance (QA) efforts to warrant functionality of childcare management application and support childcare professionals, overseeing proper operations for licensing requireme...
2017 — 2018
Systems Management Specialist | Assistant Director
Created project plan for childcare management application implementation, establishing scope of work (SOW) to certify seamless integration of Kangarootime, improving operational efficiency....
2015 — 2017
Occupations
Executive
Manager
IT Professional
Software Tester
Computer Software Professional
Produce Manager
Operations Manager
Computer Specialist
Software Developers
Production Manager
Skills
Customer Service
Cross Functional Team Leadership
Software Documentation
Process Improvement
Program Management
Project Management
Leadership
Microsoft Office
Powerpoint
Training
Product Management
Strategic Planning
Information Technology
Quality Assurance
Client Relationships
Technical Support
Process Improvements
New Product Launch
Network Infrastructure
Data Management
Data Analysis
System Administration
Account Management
Risk Mitigation
Workflow Optimization
Training and Development
Network Connectivity
Relationship Management
Customer Relationship Management
Software Integration
It Service Management
Operational Efficiency
Customer Experience
Management Software
Project Plans
Quality Assurance
Change Management
It Operations
Team Building
Vendor Negotiations
Cross Functional Collaboration
Cross Functional Communication
Strategic Negotiations
Cognito
Key Client Relationships
It Management
Customer Satisfaction
Product Lifecycle Management
Regulatory Compliance
Continuous Improvement
Protocol Standardization
Hands on Management
Communication Strategy
Billing Configurations
Password Resets
Product Road Mapping
Customer Success
Senior Leadership