We found the following information about Cassandra G Gray at Telesolv Consulting, Llc, where the professional has worked as a Project Manager since 2018. Cassandra's total work experience is over 15 years, during which time they had at least seven jobs at different places to develop skills. Cassandra attended school at the Salisbury University to 1992. Washington, DC is the place where Cassandra presently lives. You can contact with Cassandra by looking for phone number or email or find full information by requesting access to their details from us.
Name variants:
Cass Gray,
Cassie Gray,
Cassey Gray,
Casey Gray,
Sandra Gray,
Sandy Gray
Last updated Jul 05, 2024
Contact Information
Last Update
Jul 9, 2022
Email
cr**@gmail.com
Location
Washington, DC
Company
Workplace
Colleagues
Work History
Contact Center Director
7500 Greenway Center Dr, Greenbelt, MD 20770
For us, it's an honor to support education. We are proud to serve the education community and the extraordinary people who share a remarkable commitment to making a difference.Like those who...
from Jan 2016
Director of Contact Center Operations
672 Old Ml Rd, Millersville, PA
Jul 2013 — Jul 2015
Commercial Key Account and Customer Service Manager
721 Barton Springs Rd, Austin, TX 78704
Oct 2008 — Apr 2011
Contact Center Operations Manager
111 Maiden Ln FLOOR 4, San Francisco, CA 94108
Feb 2007 — Aug 2008
Customer Account Services Manager
6820 south Harl Ave, Tempe, AZ 85283
Developed and executed territory business plan, established and redefined goals when necessary based on short, mid and long range plans to exceed annual sales objectives; completed 2006 at 1...
Dec 2005 — Feb 2007
Contact Center Manager
Managed a team of one supervisor and 20 sales professionals. Reviewed, tracked, analyzed, and measured order quality and the overall customer experience and initiated appropriate actions wit...
Oct 1998 — Jan 2005
Education
upto
1988 — 1992
Occupations
Project Manager
Executive
Director
Project Managers
Operations Manager
Skills
Employee Training
Contact Center Management
Call Center
Process Improvement
Customer Service
Customer Experience
Training
Team Building
Avaya
Change Management
Analysis
Account Management
Coaching
Project Management
Operations Management
Leadership
Management
Business Process Improvement
Strategic Planning
Customer Relationship Management