We found the following information about Caroline Jones Albert at Verint, where Caroline Jones Albert has worked as a Senior Director, Customer Support since 2017. Caroline's total work experience is over 19 years, during which time the professional had at least five jobs at different places to develop professional skills. Caroline attended school at the Grand Island Senior High School. Roswell, Georgia is the place where this expert presently lives. You can contact with Caroline by searching for phone number or email or find further information by requesting access to this professional's details.
Name variants:
Carolyn Albert,
Carolina Albert,
Carlyne Albert,
Carline Albert,
Karoline Albert,
Carrie Albert,
Carry Albert,
Caddie Albert,
Caddy Albert,
Carlie Albert,
Carly Albert,
Callie Albert,
Cally Albert,
Carol Albert,
Lynn Albert,
Lynne Albert,
Lin Albert,
Lina Albert
Last updated Jul 05, 2024
Contact Information
Workplace
Colleagues
Work History
Senior Director, Customer Support
175 Broadhollow Rd SUITE 100, Melville, NY 11747
May 2017 — May 2019
Director, Customer Support
610 Opperman Dr, Eagan, MN 55123
Responsible for the global support operations for a software company servicing clients in North and South America, the UK, and the Asia Pacific region. Established all performance measures a...
Feb 1, 2004 — Jul 1, 2006
Site Director
Responsible for the overall management of a 550-seat outsourced call center providing customer service, technical support, retention, and sales services for client companies. Ultimate respon...
Aug 1, 1997 — Jun 1, 2003
Education
Occupations
Executive
Senior Director
IT Professional
Computer Software Professional
Director
Construction
Senior Manager
Operations Manager
Software Developers
Skills
Enterprise Software
Call Centers
Call Center
Cross Functional Team Leadership
Telecommunications
Outsourcing
Customer Satisfaction
Team Building
Saas
Customer Experience
Customer Service
Management
Crm
Contact Centers
Program Management
Professional Services
Training
Technical Support
Workforce Management
Business Process
Account Management
Operations Management
Leadership
Strategy
Voip
Project Management
Business Process Improvement
Customer Support
Software
Strategic Planning
Performance Management
Team Leadership
Customer Relationship Management
Software As A Service
Sales
Quality Management
Change Management
Relationship Management
Escalation Management
Process Improvement
FAQs about Caroline Jones Albert
What is the profession of Caroline Jones Albert?
This professional's job is Computer Software
What are the main profession of Caroline Jones Albert?
These person's professions are Executive and Senior Director
Where does Caroline Jones Albert live?
Roswell, Georgia is the place where Caroline Jones Albert lives
Does the expert have the email address?
ca**@comcast.net and ca**@verint.com is The professional's email address.
How many companies did Caroline Jones Albert work at?
The professional worked at five jobs.
Where has Caroline Jones Albert studied?
Caroline studied at the Grand Island Senior High School.
What are special skills of Caroline Jones Albert?
Caroline has such skills as Enterprise Software, Call Centers, Call Center, Cross Functional Team Leadership, Telecommunications, Outsourcing, Customer Satisfaction, and Team Building.