Brian Thomson is a eficient professional, that works in Genesys main office of which is in 1057. as a Principal Solutions Consultant since 2018. This expert gained professional experience in more than five positions at various companies. Brian Thomson went to the Bell College and was studying there from 2000 to 2001. Saint Petersburg, Florida is the area, where this expert was known to be living. This person's email address and phone can be accessed through SoftwareOfficial on demand.
Name variants:
Bryan Thomson,
Bryant Thomson
Last updated Jul 05, 2024
Contact Information
Last Update
Jun 27, 2022
Email
br**@genesys.com, br**@thomsonsolutions.co.uk, b.**@silverliningsolutions.co.uk
Location
Saint Petersburg, FL
Company
Workplace
Colleagues
Work History
Solutions Expert
Solutions Expert working with multinational companies across differing industries advising and implementing workforce optimization solutions and strategies. Project managing the design, impl...
May 2011 — Feb 2017
Mi Designer
Managing a team of Management Information Analysts as well as being responsible for the design and maintenance of the companies KPI reports to Produban’s main customer, Santander. Achievemen...
2006 — 2011
Education
Occupations
Professor
School Principal
Counselor
IT Professional
Computer Software Professional
School Administrator
Educational Manager
Advisor
Software Developers
Skills
Contact Centers
Business Analysis
Call Centers
Workforce Management
Business Intelligence
Team Management
Customer Experience
Service Delivery
Outsourcing
Change Management
Performance Management
Ivr
Training
Avaya
Project Management
Enterprise Software
Wfo
Crystal Reports
Solution Architecture
Process Improvement
Call Center
Nice Wfm
Sql
Microsoft Sql Server
Business Process Improvement
Cti
Contact Center Operations
Genesys Wfm
Teleopti Wfm
Program Management
Business Objects
Web Development
Business Consulting
Programme Management
Solution Design