Bob Buiaroski

Senior Vice President and Head of Global Client Coo's

We found the following information about Bob Buiaroski at Customer Service Institute of America, where Bob Buiaroski has worked as a Customer Service Leader of the Year Award : 2018 since 2019. Bob's total work experience is over 17 years, during which time the professional had at least ten jobs at different places to develop professional skills. Bob studied at the Institute of Directors from 2011 to 2011. Bob currently lives in Boston, Massachusetts. You can contact with Bob by searching for phone or email address or find further information by requesting access to this professional's further details from us.
Name variants:
Robert Buiaroski
Last updated Feb 03, 2024

Contact Information

Last Update
Jul 6, 2022
Email
bo**@capita.co.uk, bb**@gmail.com
Location
Boston, MA

Workplace

Customer Service Institute of America
Customer Service Leader of the Year Award : 2018

Chicago, IL

Industry

Management Consulting

Work History

Customer Service Leader of the Year Award : 2018

500 north Michigan Ave SUITE 600, Chicago, IL 60605
Jan 2019 — Jan 2019

Cx Impact Award 2018 : Outstanding Practitioner

5353 Wayzata Blvd SUITE 350, Minneapolis, MN 55416
Dec 2018 — Dec 2018

Senior Vice President Customer Experience and Global Business Services

from Feb 2017

Managing Director, Capita Customer Management

Jun 1, 2015 — Feb 2017

Managing Director

2013 — Jun 2015

Chief Operating Officer

Led strategy roadmap and target operating model across the Caribbean Region (26 markets) covering all aspects of Service Experience, Sales, Marketing, Product and Support functions. Led int...
2012 — 2013

Head of Global Service

2009 — 2012

Director of Customer Service and Operations

Member of the VFAU Executive Board which achieved top ranking for customer satisfaction within the Vodafone Group worldwide (consistently top 5 globally) by spearheading a new integrated end...
2005 — 2009

Chief Information Officer and Vfau Leadership Team

Member of the VFAU Leadership Team with responsibility for leading corporate, technology and transformational strategies to achieve target operating models and greater business readiness for...
2001 — 2005

It and Digital Director

100 north Sepulveda Blvd SUITE 275, El Segundo, CA 90245
EARLY CAREER EXPERIENCE & PROGRESSION 1997-2000: IT DIRECTOR (Direct Selling Company) Global Amway Corporation, Australia 1996-1997: PROFESSIONAL SERVICES MANAGER (Outsourcing Division) ...
2000 — 2001

Education

Occupations

Executive
Senior Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Leader
Vice President
Chief Executive
Managers

Skills

Leadership
Strategy
Customer Experience
Management
Start Ups
Team Leadership
Telecommunications
Outsourcing
Product Management
Customer Service
Business Strategy
Crm
Product Marketing
Cloud Computing
Enterprise Software
Change Management
Business Development
Team Management
Strategic Leadership
Business Process Improvement
Ict
Sales
Professional Services
Global Delivery
Business Transformation
Direct Sales
Managed Services
Stakeholder Management
Sales Operations
Coaching
Program Management
Vendor Management
Service Delivery
Account Management
Team Building
Technology
Employee Engagement
Business Intelligence
Customer Relations
Product Strategy
Mergers and Acquisitions
Product
International
Digital Strategy
Operational Excellence
Continuous Improvement
Strategic Partnerships
Talent Management
Risk Management
P&L Management
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