Name variants:
Barclay Bicksler
Last updated Jul 01, 2024
Contact Information
Last Update
Jul 5, 2022
Email
ba**@envisioninc.com, ba**@pipeline.com
Location
Bellevue, WA
Company
Workplace
Director of Technical Account Management
Emeryville, CA
Industry
Information Technology and Services
Colleagues
Work History
Director of Customer Success, Support and Services
901 5Th Ave SUITE 3300, Seattle, WA 98164
Since 1994, Envision has been providing solutions to optimize organizations by turning data from customer communications into action, which makes an intelligent impact on your business and l...
Apr 2016 — Oct 2018
Senior Manager - Technical Support
11100 northeast 8Th St SUITE 600, Bellevue, WA 98004
Manage the Apptio global support team which is a 24x7x365 team supporting Apptio customers across the globe. This is a multi-tier team that includes entry level, mid-level, senior and princ...
Apr 2014 — Apr 2016
Director - Technical Support and Services
1601 2Nd Avenue Ext SUITE 701, Seattle, WA 98104
Aug 13, 2007 — Apr 30, 2014
Technical Support Manager
Directed the technical support staff and set policy and procedure for support department. Manage day-to-day activities of staff, handled escalated issues, hired new staff members and monito...
Mar 2006 — Aug 2007
Customer Service and Support Manager
804 Las Cimas Pkwy, Austin, TX 78746
Directed a staff of 21 full time employees in the customer service and support organization. Oversaw a group of four divisions, including technical support, customer account management, int...
May 2003 — Feb 2006
Senior Site Manager
1170 Peachtree St, Atlanta, GA 30309
Directed the Bellevue Call Center consisting of over 200 employees, including 12 supervisors, 2 shift managers and over 175 support representatives. Managed daily call center operations, imp...
Jun 1999 — Feb 2000
Education
May 2000 — 2003
1993 — 1994
Occupations
Executive
Director
IT Professional
Computer Software Professional
Health Specialist
Certified Nurse Aide
Operations Manager
Software Developers
Nurse
Nurse Practitioner
Skills
Enterprise Software
Technical Support
Crm
Integration
Saas
Cloud Computing
Software Documentation
Management
Professional Services
Team Leadership
Product Management
Telecommunications
Windows Server
Microsoft Sql Server
Networking
Leadership
Salesforce.com
Team Building
Agile Methodologies
Business Intelligence
Data Center
Call Centers
Program Management
Service Delivery
Virtualization
Hardware
Technical Leadership
Pre Sales
Vendor Management
Servers
Sdlc
Business Analysis
Outsourcing
Operating Systems
Call Center Development
Service Management
Disaster Recovery
Requirements Analysis
Software Development
Consumer Products
Hockey
Endorsements
Baking
Acting
Product Development
Software Project Management
Yoga
Sharepoint
Origami
FAQs about Barclay Bicksler
What's the profession of Barclay Bicksler?
This professional's job is Director of Technical Account Management
What jobs is Barclay proficient at at?
Barclay is proficient at Executive and Director jobs.
Where is Barclay Bicksler located?
Barclay Bicksler is located in Bellevue, Washington.
What is Barclay's email?
The expert's email is ba**@envisioninc.com and ba**@pipeline.com.
Where did Barclay Bicksler work?
The expert worked at Tanium, Envision.
Where has Barclay Bicksler studied?
Barclay studied at the University of Phoenix from 2000 to 2003.
Are there any special industries Barclay Bicksler is connected to?
This professional works in Computer Software industry.
Are there any skills, that Barclay Bicksler has?
This person has skills in the following areas: Enterprise Software, Technical Support, Crm, Integration, Saas, Cloud Computing, Software Documentation, Management, Professional Services, and Team Leadership.