Since 2008, Anwarul Mir has been working in Henrico Fcu 1428, 1428. Anwarul is a competent Contact Center Manager with over 11 years of work experience. According to Anwarul's resume and work profile, this expert has worked at more than three places with diverse backgrounds and gained various skills. Anwarul attended school at the J Sargeant Reynolds Community College from 2015 to 2017. This professional has professional certification as Certified Credit Union Financial Counselor and Cuna -- Credit Union National Association and the professional has studied English and Bengali. Anwarul can be found in Glen Allen, Virginia – where this expert is currently located. You can search for Anwarul's email address and number. We can also provide you with exhaustive contact information upon request.
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Anwarul Mir
Last updated Jun 30, 2024
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Work History
Contact Center Manager
9401 west Broad St, Henrico, VA
Responsible for the efficient and effective day to day management of a high volume Contact Center, Online Banking and Bill Pay and Mobile Banking Operations within the credit union. Directly...
Aug 2008 — Sep 2018
Member Service Center Director
3300 Berkmar Dr, Charlottesville, VA 22901
from Sep 2018
Trainer- Call Center Operations
820 Follin Ln southeast, Vienna, VA 22180
Responsible for the training and development of call center staff within Vienna, VA, Winchester, VA and Pensacola, FL. Product lead for all new hire (Transactions I and Transactions II) cour...
Apr 2007 — Jun 2008
Education
Occupations
Executive
Director
Manager
IT Professional
Software Tester
Accountant
Finance and Accounting Specialist
Operations Manager
Computer Specialist
Accounting Bookkeeper
Bookkeeper
Skills
Customer Service
Management
Call Centers
Banking
Team Management
Training
Retail Banking
Strategic Planning
Contact Centers
Customer Experience
Quality Assurance
Microsoft Office
Mortgage Lending
Sales
Loans
Credit
Microsoft Word
Team Building
Leadership
Contact Center Management
Financial Services
Workforce Management
Service Delivery
Credit Cards
Residential Mortgages
Analysis
Scheduling
Project Management
Mobile Applications
Sales Operations
Financial Analysis
Sales Process
Customer Retention
Finance
Sales Management
Data Analysis
Program Management
Customer Relationship Management
Microsoft Excel
Team Leadership
Presentation Skills
Employee Training
Contract Negotiation
Leadership Development
Marketing Event Planning
Kpi Reports
Social Networking