We found the following information about Anthony Cedrone at Health Partners Plans, where this professional has worked as a Member Relation Operations and Digital Technology since 2019. Anthony's total work experience is over 16 years, during which time this professional had at least seven jobs at different places to develop professional skills. Anthony studied at the Peirce College from 2020 to 2022. Anthony has the certification in Workforce Management Program - Mastery Certification Currently, Anthony is located in Philadelphia, Pennsylvania. You can contact with Anthony by searching for phone number or email or find full information by requesting access to this professional's additional details from SoftwareOfficial.
Name variants:
Antony Cedrone,
Anton Cedrone,
Tony Cedrone,
Toni Cedrone
Last updated Jun 29, 2024
Contact Information
Last Update
Jan 29, 2016
Email
ac**@healthpartnersplans.com, an**@ibx.com, an**@hotmail.com
Location
Philadelphia, PA
Company
Workplace
Member Relation Operations and Digital Technology
Philadelphia, PA
Industry
Hospital & Health Care, Medical Doctor's Office, Health Insurance Providers, Insurance-Chartered-Life-Under, Misc Ambulatory Health Care Svcs
Colleagues
Work History
Member Relation Operations and Digital Technology
901 Market St SUITE 500, Philadelphia, PA 19107
The Manager of Member Relation Operations and Digital Technology, is responsible to drive performance using digital technologies within the member relations area while leveraging workforce m...
from Apr 2019
Manager Help Desk
Greater Philadelphia Area
Manage the performance of Level 1, Level 2 and Desktop Engineering services technical groups.
from Dec 2012
Manager Help Desk and Desktop Support Call Center
8170 33Rd Ave south, Bloomington, MN 55418
▫ Manage Help Desk and Desktop Engineering technical groups.
▫ ITIL based Help Desk processes for incidents resolution and request fulfillment.
▫ Help Desk Institute Certified Support Cen...
from Dec 2012
Customer Support Center - Service Delivery Supervisor
1901 Market St, Philadelphia, PA 19103
▫ Provide first level support for technical and business issues.
▫ Conduct adult based training classes.
▫ Create testing scripts and conduct regression testing.
▫ Executive Support for ...
Aug 2009 — Dec 2012
Technical Support Supervisor and Sharepoint Designer and Infopath Form Creator
1901 Market St, Philadelphia, PA 19103
▫ Managed 16 level 2 technicans in the supporting of software, mobile, and hardware devices.
▫ Assisted with the implementation of the HP Openview Service Desk application and provide trai...
Sep 2002 — Aug 2009
Senior Business Systems Analyst
1901 Market St, Philadelphia, PA 19103
Oct 1999 — Sep 2002
Senior Technical Trainer
1901 Market St, Philadelphia, PA 19103
▫ Designed instructional materials and lesson plans.
▫ Develop and assess training material.
▫ Facilitated Computer Based Training and soft skills training.
▫ Provided adult based traini...
Jul 1996 — Oct 1999
Education
2020 — 2022
2004 — 2006
Occupations
Executive
Manager
IT Professional
Information Technology Specialist
Service Manager
Operations Manager
IT Specialist
Service Operations Expert
Skills
Sharepoint
Technical Support
Active Directory
Help Desk Support
Testing
Service Desk
Microsoft Exchange
Training
Management
Operating Systems
Service Delivery
Vendor Management
Business Process Improvement
Hardware
Business Analysis
Computer Hardware
Software Documentation
Disaster Recovery
Cross Functional Team Leadership
It Strategy
Troubleshooting
Itil
Visio
Program Management
System Administration
Sharepoint Designer
Access
Process Improvement
Software Project Management
Itil Certified
Infopath
Dreamweaver
Integration
Instructional Design
Blackberry
Sdlc
It Management
Project Management