Since 2018, Annette Sanchez has been working in Black Diamond Paver Stones & Landscape situated 1300, 1300. Annette is a high-skilled Customer Care Program Manager | Operations with over 24 years of work experience. According to Annette's CV and work profile, Annette Sanchez has worked at more than seven places with diverse backgrounds and gained various skills. Annette attended school at the Udemy Academy from 2018. This professional has professional certification as Solution Focused Brief Therapy (Sfbt) and Mentor For at Risk Youth and the person has studied English. Annette Sanchez can be found in Campbell, California – where this person is currently located. You can search for Annette's email address and number. We can also provide you with additional contact information upon request.
Name variants:
Annetta Sanchez,
Annie Sanchez,
Netta Sanchez,
Nettie Sanchez,
Netty Sanchez
Last updated Jul 02, 2024
Contact Information
Workplace
Customer Care Program Manager | Operations
Industry
Construction
Colleagues
Work History
Customer Care Program Manager | Operations
1975 Hamilton Ave SUITE 5, San Jose, CA 95125
Support 70+ Sales Designers & 8 Project Coordinators
Develop SOPs, e-mail & phone scripts, project templates
Develop and Manage Client Escalations Program
Develop and Manage Dispatching ...
from May 2018
Customer Experience Manager | Operations
583 Division St SUITE A, Campbell, CA 95008
Develop leads questionnaire, feedback surveys, & e-mail scripts
Design on-boarding welcome packets, encourage Yelp reviews
Create docu-sign contracts, change orders, & service agreements
...
Sep 2016 — Mar 2018
Customer Support Specialist | It Helpdesk
Manage escalations, order hardware, write customer correspondence e-mails
Educate customers on products, services, encouraging product upgrades
Post and monitor ads on Craigslist, create ...
Jul 2014 — Aug 2016
Customer Support It-Dispatcher | It System Engineers
2841 Junction Ave SUITE 106, San Jose, CA 95134
Answer IT calls, assign and dispatch tickets, monitor activity in Connect Wise
Manage process for PC build, hardware, and VoIP service tickets
Implement phone scripts and reference manual...
May 2016 — Aug 2016
Click To Chat Agent | Facilities Department
Conduct timed & supervised chats with clients in United States and India
Received 5-star reviews on feedback surveys, exceeding performance metrics
Create work orders using multiple platf...
Jan 2016 — Apr 2016
Family Assistant and Household Manager
E-mail weekly behavior and academic reports to parents, help tutor kids
Manage 60-day family calendar, create command center, pay bills online
Participate in school activities on behalf o...
Feb 2000 — Jul 2014
Expedite Desk Coordinator and Call Center Agent
1501 Page Mill Rd, Palo Alto, CA 94304
Expedite orders to warehouse team, research and resolve PO discrepancies
Status updates to sales team, warehouse, end-users
Data entry, mail distribution, faxing, filing, records manageme...
Feb 1994 — Jan 2000
Education
from 2018
2009 — 2009
2006 — 2008
Occupations
Executive
Program Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Construction
Manager
Chief Executive Officer
Project Manager
Operations Manager
Corporate Executive
Chief Executive
Project Managers
Skills
Customer Service Speacialist
Household Manager
Home Staging
Personal Assistant
Home Organizer
Freelance Writer
Sfbt Counselor
Call Centers
Online Data Entry
Data Entry
Training
Microsoft Office
Social Media
Solution Focused Brief Therapy
Internal Family Systems
Web Content Writing
Customer Service
Management
Customer Relationship Management
Sales
Strategic Planning
Microsoft Excel
Project Management
Public Speaking
Multiple Project Coordination
Project Planning
Operations Management
Project Management Office
Project Coordination
Resume Writing
Technical Writing
Web Site Editing
Program Specialist
Onenote
Leadership
Team Building
Sop Development
Customer Escalation Management
Research
Customer Experience
Copywriting
Dispatching
Microsoft Word
Career Counseling
Interviewing
Time Management
Supervisory Skills
Crisis Counselling
Escalations Management
Project Managers
FAQs about Annette Sanchez
What is the main profession of Annette Sanchez?
The expert is a Customer Care Program Manager | Operations.
What jobs is Annette a professional at?
The expert is proficient at such jobs as Executive and Program Director.
Where does Annette Sanchez live?
Campbell, California is the place where Annette Sanchez currently lives
Where did Annette Sanchez work?
This expert worked at Black Diamond Paver Stones & Landscape, Sunpower By Provoltz.
What education does Annette Sanchez have?
Annette studied at the Udemy Academy from 2018.
Are there any certifications Annette Sanchez has?
This professional received the following certifications: Solution Focused Brief Therapy (Sfbt), Mentor For at Risk Youth, Web Design For Web Developers, and Social Media Marketing Secrets.
What languages does Annette Sanchez speak?
Annette Sanchez speaks English.
Are there any professional industries, that Annette Sanchez works in?
This person works in Construction industry.