For over 29 years Andy Robinson worked in different jobs. Recently, the professional worked as a Director Managed Services in Custom Computer Specialists widening experience. Andy graduated from Park College in 1992 where this expert received all the necessary skills and knowledge. This expert has all needed skills for this job, that's proven by the following certifications in Andrew Robinson You can find Andy in New York, New York, where he is located nowadays. SoftwareOfficial has all the data you need to connect Andy Robinson, such as this expert's phone number or email. Feel free to send us the request to get more data.
Name variants:
Andreas Robinson,
Andrew Robinson,
Drew Robinson,
Andrea Robinson
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 8, 2022
Email
an**@sbcglobal.net, an**@customtech.com
Location
New York, NY
Company
Workplace
Director Managed Services
Commack, NY
Industry
Ret Computers/Software
Colleagues
Work History
Director Managed Services
Hauppauge NY
Direct activities of System Operations team of Managed Services; responsible for 24x7x365 operations support in NY, MA and RI.
Responsible for incident management, problem management and c...
from Jul 2012
Director of Client Adoption at Asure Software
Austin Texas
Manage 15 member support team in Mumbai India
Implemented Parature problem management system with Knowledge base and IVR integration
Increased call deflection to 30% utilizing KB articles
...
Jul 2010 — May 2012
Owner/Distributor
SOLD IN JULY 2009
Owner of DaddyMaCDrinks - Frozen Beverage distributor of Swirl Products.
Started business in 2006 - Customer base is over 20 - Customers include:
Schools
C-Stores
Restauran...
Mar 2006 — Jun 2009
Director Technical Support
Manager 7 x 24 support operations
Coaching of technical support representatives to insure consistent, predicable service levels are delivered.
Manage Critical Situations (CritSit) Customers...
Jan 2007 — Dec 2007
Business Manager
Managed on-going customer relationships
Managed agreements with partners and customers
Provided guidance on training programs for Systems Engineers
Strategic Consulting, including business p...
Jun 2005 — Jan 2007
Director of Customer Support
Managed all aspects of Customer interaction from Support Technicians
L1 – L3, Project Managers, and Account Managers
Hands on manager providing technical assistance for high profile custom...
Jun 2002 — Oct 2005
Director Remote Network Management
Recipient of the Novell Service Center excellence award for 1998. support reduced call request to Novell by 50% and increased customer satisfaction ratings from a 2.5 to 4.0
Directed the bu...
Jun 1996 — Jan 2001
Manager ATOC
Manager of Technical Support Group
Implemented initial Remote Network Monitoring Service
Jun 1992 — Jun 1996
NCOIC Data Communications
Responsible for all aspects of the Data Communications department of the Information Systems Management Office procurement, new technologies, Personnel, etc.
Designed more than 50 Local Area...
Jul 1988 — Jun 1994
Education
Occupations
Executive
Director
IT Professional
Unix Administrator
Linux Administrator
Health Specialist
Certified Nurse Aide
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Systems Administrator
Computer Systems Administrator
Nurse
Nurse Practitioner
Skills
Management
Integration
Team Leadership
Software Project Management
Technical Support
Saas
Business Process
Cloud Computing
Data Analysis
Service Management
Strategy
Servers
Network Administration
Crm
Virtualization
Crystal Reports
Professional Services
Leadership
Networking
Microsoft Sql Server
Customer Relationship Management
Enterprise Software
Project Management
Salesforce.com
Software As A Service
It Service Management
Information Technology
Pre Sales
FAQs about Andy Robinson
What is the main profession of Andy Robinson?
This professional's job is Warren High School
What are the profession of The professional?
These person's professions are Executive and Director
Where is Andy Robinson located?
Andy Robinson is currently located in New York, New York.
Does the expert have the email address?
an**@sbcglobal.net and an**@customtech.com is Andy Robinson's email address.
How many companies did Andy Robinson work at?
Andy Robinson worked at 11 jobs.
Where has Andy Robinson studied?
Andy studied at the Park College from 1991 to 1992.
What are the certifications of Andy Robinson?
This professional received the following certifications: Andrew Robinson.
What is professional industry that Andy Robinson worked in?
Andy Robinson works in Information Services industry.