We found the following information about Andrea Mcclain at Global Linking Solutions, Charlotte, North Carolina, where this expert has worked as a Director of Service Management since 2018. Andrea's total work experience is over five years, during which time this expert had at least five jobs at different places to develop skills. Andrea studied at the Queens University of Charlotte from 2013 to 2015. Andrea received the following certifications: Duolingo Italian Fluency: Intermediate (Estimated), Duolingo Italian Fluency: Intermediate (Estimated) (Link), and Duolingo. Andrea Mcclain is skilled in three languages: Spanish, French, and Italian. Andrea Mcclain currently lives in Charlotte, North Carolina. You can contact with Andrea by searching for phone or email or get exhaustive information by requesting access to the person's additional details.
Name variants:
Andy Mcclain
Last updated Jul 02, 2024
Contact Information
Last Update
Jun 27, 2022
Email
am**@gls.com
Location
Charlotte, NC
Workplace
Director of Service Management
Charlotte, NC
Industry
Information Technology and Services
Colleagues
Work History
Director of Service Management
11010 Park Charlotte Blvd, Charlotte, NC 28273
from Jun 2018
Service and Process Manager
11010 Park Charlotte Blvd, Charlotte, NC 28273
GLS is in the business of designing, deploying and managing VPN and Wide Area Networks for over 750 customers in 20 countries. GLS owns and operates its own network operations center on a 24...
Nov 2014 — May 2018
Advanced Services Technician
11010 Park Charlotte Blvd, Charlotte, NC 28273
Jul 2014 — Dec 2014
Network Technician
11010 Park Charlotte Blvd, Charlotte, NC 28273
Remote Tier 1 troubleshooting of edge routing equipment. I am the first point of contact for inbound client and carrier phone calls. I analyze network topologies, cabling, equipment throughp...
Oct 2013 — Jul 2014
Education
2013 — 2015
2010 — 2012
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Engineer
Process Engineer
Security
Operations Manager
IT Specialist
Industrial Engineer
Skills
Networking
Microsoft Office
Troubleshooting
Customer Service
Technical Support
Teamwork
Research
Active Directory
Windows
Critical Thinking
Leadership
Management
Social Skills
Microsoft Word
Work Well Independently
Goal Oriented
Microsoft Excel
Cpr Certified
Learning Quickly
Psychology
Technical Writing
Information Technology
Scientific Writing
Apa
Computer Hardware
Time Management
Powerpoint
Analysis
Cisco Technologies
Learn New Software Quickly
Computer Proficiency
Always Willing To Learn
Prioritize Workload
Program Evaluation
Outcomes Research
Outcome Focused
Interpersonal Communication Abilities
Social Networking
Social Media
Cisco Systems Products