With work experience over 12 years, Ammar Khan is now working at Hollander based in 309 as a Director, Client Services. Ammar received his education from 2016 to 2019 at the Eastern Michigan University. Ammar can be found in Brownstown Township, Michigan. To contact with Ammar, you can look for their phone or email address or receive full info by requesting access to Ammar Khan's additional details on SoftwareOfficial.
Name variants:
Ammar Khan
Last updated Jul 02, 2024
Contact Information
Last Update
Jul 11, 2022
Email
am**@gmail.com, am**@audaexplore.com
Location
Brownstown Township, MI
Company
Workplace
Colleagues
Work History
Senior Manager, Client Services
2955 Xenium Ln north SUITE 10, Plymouth, MN 55441
Established a successful Support team responsible for providing technical support and reinstallations of core product and hardware. Collaborated with various departments including Finance, P...
Oct 2014 — Feb 2017
Manager, Client Services
2955 Xenium Ln north SUITE 10, Plymouth, MN 55441
Managed all aspects of Hollander's Call Center Team. Responsible for staffing, payroll, and professional development. Routinely delivered on call metric expectations while achieving excellen...
Jul 2010 — Sep 2014
Manager, Client Services
San Diego, CA
Responsible for managing 50+ associates (17 direct reports) in high volume call center. Managed all aspects ranging from associate professional development to strategic and tactical goals fo...
Jul 2008 — Jul 2010
Technical Support Representative
2955 Xenium Ln north SUITE 10, Plymouth, MN 55441
Provided Technical Support on hardware and software for 2k+ customers. Additional responsibilities included call documentation, training, and preventative maintenance.
Oct 2005 — Jun 2008
Education
2016 — 2019
2001 — 2003
Occupations
Executive
Director
IT Professional
Computer Software Professional
Senior Manager
Technical Support Specialist
Operations Manager
Software Developers
Systems Support Specialist
Support Specialists
Skills
Crm
Salesforce.com
Management
Saas
Leadership
Call Center Administration
Talent Management
Customer Service
Troubleshooting
Employee Engagement
Employee Training
B2B
Customer Retention
Business Strategy
Cloud Computing
Project Planning
Organizational Design
Coaching
Data Analysis
Cross Functional Team Leadership
Enterprise Software
Program Management
Forecasting
Customer Experience Management