Al Lawlor is a highly qualified professional, that works in Cherwell Software main office of which is in 279. as a Director, Customer Support since 2019. Al gained professional experience in more than ten positions at various companies. Al Lawlor went to the University of Colorado Colorado Springs and got education there from 1993 to 1996. Woodmoor, Colorado is the area, where this expert was lastly known to live. Al's email address and phone number can be easily accessed through SoftwareOfficial by request.
Name variants:
Alan Lawlor,
Albert Lawlor,
Alexander Lawlor,
Alfred Lawlor,
Alister Lawlor,
Alonso Lawlor,
Alphonso Lawlor,
Alva Lawlor,
Alvin Lawlor,
Elton Lawlor
Last updated Jun 02, 2024
Contact Information
Last Update
Jul 13, 2022
Email
al**@longviewsystems.com, al**@hotmail.com
Location
Woodmoor, CO
Company
Workplace
Director, Customer Support
Colorado Springs, CO
Industry
Computer Software, Prepackaged Software Services
Colleagues
Work History
Director, Customer Support
10125 Federal Dr SUITE 100, Colorado Springs, CO 80908
from Apr 2019
Manager, Global Service Desk
Primary responsibilities include:
Financial Management and Forecasting
Resourcing
Recruiting
Opportunity Management
Supervisory responsibilities of team leaders
Nov 2014 — Apr 2019
Euc Practice Lead
The Practice Lead is responsible for working with the designated Practice Director on the overall strategy and plan for a given practice. It is about managing the business and technology si...
Jun 2014 — Oct 2014
Service Desk Operations Manager
Provide leadership to the Long View Service Desk Practice, including client assessments, transitions, operational improvements, best practices and day to day management of service desk and ...
Jun 2009 — May 2014
Help Desk Manager
2525 Arapahoe Ave, Boulder, CO 80302
Develop, lead, and motivate a team of IT professionals to deliver excellent technical/non-technical support with outstanding customer service, satisfaction, and timeliness within the organi...
May 2009 — Jun 2009
Elearning Sales Manager
1341 west Mequon Rd SUITE 210, Mequon, WI 53092
Jul 2008 — Nov 2008
Vice President of Production and Operations
450 94Th Ave north, St Petersburg, FL 33702
Led an international team of 65.
Managed the PMO, which was responsible for driving internal projects as well as customer implementations.
Managed workforce forecasting, scheduling, and l...
Mar 2006 — Feb 2008
Education
1993 — 1996
Occupations
Executive
Director
IT Professional
Computer Software Professional
Manager
Operations Manager
Software Developers
Skills
Saas
Product Management
Project Management
Quality Assurance
Account Management
Start Ups
Team Building
Salesforce.com
Solution Selling
Process Improvement
Itil
Team Leadership
Strategic Planning
Cross Functional Team Leadership
Business Strategy
It Management
Management
Vendor Management
Sharepoint
Cloud Computing
Leadership
Professional Services
Training
Customer Relationship Management
Business Process Improvement
Integration
Enterprise Software
It Service Management
Crm
Consulting
System Administration
It Strategy
Strategy