Zachary Brand is a eficient expert, that works in Crossfuze main office of which is in 290. as a Director - Connected Solutions from 2020. Zachary Brand has earned professional experience in more than 11 positions at different companies. Zachary Brand went to the University of St. Thomas and got education there from 2019 to 2022. Minneapolis, Minnesota is the area, where this person was lastly known to settle. The person's phone and email can be easily accessed through this website by request.
Name variants:
Zachariah Brand,
Zacharias Brand,
Zackary Brand,
Zack Brand,
Zacky Brand,
Zach Brand
Last updated Jun 25, 2024
Contact Information
Last Update
Jul 10, 2022
Email
za**@virteva.com
Location
Minneapolis, MN
Company
Crossfuze
Workplace
Director - Connected Solutions
Work History
Quality Assurance Supervisor
6110 Golden Hills Dr, Minneapolis, MN 55416
Partnered with Service Manager’s to improve the client relationship through strategic initiatives
Consulted with clients expressing frustration with services and improved client relations ...
Oct 1, 2016 — Apr 2017
Lead Analyst - Quality Management
6110 Golden Hills Dr, Minneapolis, MN 55416
Managed the Customer Care process, voiced trending in issues felt by clients
Drove the solutions to these problems, stepping into client relationships to increase customer satisfaction
In...
Feb 2016 — Oct 2016
Vice President of the Board
· Gained leadership experience, organization of tasks, assignments and accountability of projects
· Member of the Member-Owner Outreach Committee
· Attended Leadership conferences targete...
Oct 2015 — Oct 2016
Service Account Manager and Inside Sales
6110 Golden Hills Dr, Minneapolis, MN 55416
Responsible for maintaining and growing existing client accounts
Delivered consistent reporting to provide value to our services and present opportunities for future business
Handled face...
Mar 2015 — Feb 2016
Lead Service Desk Analyst
6110 Golden Hills Dr, Minneapolis, MN 55416
Communicated and lead the go-live of multiple clients Service Desk support
Trained peers and colleagues on multiple accounts
Assisted peers with questions and coached them on critical thi...
Sep 2014 — Mar 2015
Head Soccer Coach
· Experience coaching players from age 5 - 14
· Passed multiple coaching licenses through US Soccer and NSCAA, in process to receive “D” License through US Soccer
· Developed the skills o...
Nov 2013 — Jul 2017
Service Desk Analyst
6110 Golden Hills Dr, Minneapolis, MN 55416
Worked on-site with a specific clients Service Desk until March of 2014
Assisted callers with troubleshooting hardware, software or other applications that we support
In a few months, was...
Nov 2013 — Sep 2014
Cadet
· Organized and led cadets with physical training and formation drills · Collaborated as a team to complete drills and assignments
Sep 2006 — Sep 2007
Education
2019 — 2022
2005 — 2011
Occupations
Executive
Director
Operations Manager
Skills
Customer Service
Active Directory
Troubleshooting
Technical Support
Management
It Service Management
Itil
Microsoft Exchange
Windows Xp
Servicenow
Windows 7
Coaching
Windows Server
Problem Solving
Soccer Coaching
Account Management
Windows 8
Windows 8.1
Sales Process
Leadership
Windows 10
It Management
Employee Training
Strategy Execution
Leadership Mentoring
Accountability
Office 365
It Leadership
It Strategy
Continuous Improvement
People Management
Coaching and Mentoring
Microsoft Products
Customer Satisfaction
It Service Delivery