William Keith is a qualified expert, who works in Cbre main office of which is in 104. on the position of Workplace Experience Manager at Microsoft since 2017. This person has earned professional experience in more than 11 positions at different companies. William Keith went to the Glendale Community College and received education there from 1993 to 1994. William has such qualifications as Project Management and Comcast Cable. Los Angeles, California is the city, where this expert was known to live. This professional's email address and phone number can be easily accessed through this website by request.
Name variants:
Wiliam Keith,
Williem Keith,
Bill Keith,
Billy Keith,
Billie Keith,
Will Keith,
Willie Keith,
Willy Keith,
Liam Keith
Last updated Jun 25, 2024
Contact Information
Last Update
Jul 6, 2022
Email
wi**@cable.comcast.com, wi**@comcast.com
Location
Los Angeles, CA
Company
Workplace
Colleagues
Work History
Workplace Experience Manager at Microsoft
2100 Mckinney Ave FLOOR 12H, Dallas, TX 75201
from Apr 2017
Guest Services Manager at Microsoft
2701 east Grauwyler Rd, Irving, TX 75061
from Apr 2017
Manager - Fullfillment, Operations Support  Spsw
Philadelphia, PA
I currently manage approximately 90 Employees that are responsible for Routing and Dispatching @700 field personnel servicing 1.2 million customers in the Washington State Region. We are res...
Nov 2011 — Jan 2017
Senior Customer Care Operations Specialist
Philadelphia, PA
As a Senior Customer Care Operations Specialist in Quality Control I assisted in developing and managing a QC automation tool.
Automatically Quality Checked over 35 different items on work...
Aug 2008 — Nov 2011
Performance Consultant and Training Specialist
Philadelphia, PA
While in the Learning and Development team I was responsible for all aspects of Facilitation and Training for every level of staffing from New-Hire to Vice-Presidents
Trained subjects rang...
Aug 2005 — Aug 2008
Quality Assurance Supervisor
208 south Akard St, Dallas, TX 75202
Supervisor for Quality Assurance I oversaw and trained a team of 38 Quality Assurance Agents.
Monitored incoming Care calls and evaluated for experiential excellence.
Developed and implem...
Sep 2003 — Aug 2005
Training Specialist
While in the Learning and Development team I was responsible for all aspects of Facilitation and Training for every level of staffing from New-Hire to Managers
Trained subjects ranging fro...
Aug 2000 — Aug 2003
Customer Service Supervisor
As a Customer Care Supervisor I managed 12-15 employees that worked directly with customers regarding billing concerns/questions, credits, collections, repair support, retention and sales.
...
Oct 1996 — Aug 2000
In-Home Health Care Povider
I provided personal assistance and nursing care to elderly couple in their home. Duties included preparing food, shopping, house cleaning, dressing, personal hygiene duties, at will needs of...
Jun 1990 — Oct 1991
Office Manager
As office manager for four psychotherapists/psychiatrists, I managed patient files including transcribing notes into patient files, patient billing and collections, patient scheduling, runni...
Jan 1988 — Jun 1990
Education
1993 — 1994
1991 — 1992
1982 — 1983
Occupations
Executive
Manager
Operations Manager
Skills
Telephony
Call Center
Vod
High Speed Internet
Customer Service
Escalation
Process Improvement
Customer Satisfaction
Billing
Internet Services
Strategic Planning
Coaching
Feedback
Compliance
Scheduling
Operating Systems
Call Centers
L&D
Voip
Process Scheduler
Wireless
T1
Fiber Optics
Invoicing
Telecommunications
Computer Network Operations
Troubleshooting
Ethernet
Broadband
Cabling
Customer Retention
Hiring
Docsis
Quality Assurance
Lan Wan
Routers
Mpls
Ip
Broadband Access
Provisioning
Wan
Workforce Management
Sip
Avaya
Networking
Vendor Management
Switches
Optical Fiber
Bmc Remedy
Customer Experience
FAQs about William Keith
What is the main profession of William Keith?
This professional's job is Workplace Experience Manager at Microsoft
What jobs is William proficient at at?
The expert is proficient at Executive and Manager jobs.
Where does William Keith live?
William currently lives in Los Angeles, California.
What is William's email?
The expert's email is wi**@cable.comcast.com and wi**@comcast.com.
How many companies did William Keith work at?
The professional worked at 11 jobs.
What education does William Keith have?
William studied at the Glendale Community College from 1993 to 1994.
What are the certifications of William Keith?
William Keith received the following certifications: Project Management and Comcast Cable.
Are there any special industries William Keith works in?
This person works in Hospitality industry.