Vivan Castellat is a high-level expert, working in Air Berlin Americas, Inc on the position of Senior Manager, Head of Service Center, U.S. since 2007. This expert gained professional experience in more than five positions at various companies. Vivan Castellat went to the Miami Dade College and received education from 1980 to 1982. Vivan has such professional qualifications as Marriott - Hotel Sales Specialist, Compliance Resolution Official - CRO, and Six Sigma - White Belt. Miami, Florida is the city, where this professional was lastly known to live. The professional's contacts are accessed through this website on demand.
Name variants:
Vivan Castellat
Last updated May 29, 2024
Contact Information
Last Update
Jan 29, 2016
Location
Miami, FL
Company
Air Berlin Americas, Inc.
Workplace
Senior Manager, Head of Service Center, U.S.
Work History
Managed Customer Service for Specialized Corp Clients
Miami Lakes, FL
• Perform a full range of customer service duties; answer customer inquiries, research, resolve and respond to customer problems and complaints; explain vendor policies and procedures.
• Def...
Mar 2005 — Mar 2007
TC1 - Travel Counselor – Specialized Corp Travel
Miami Lakes, FL
• Responsible for the timely and accurate servicing of American Express Business Travel arrangements for international corporate clients.
• Focus on the support of ticketing, exchanges, arra...
2004 — Mar 2005
Lead Counselor
Miami Lakes, FL
• Managed Portfolio of business travel accounts in the US, provided accurate and timely servicing of American Express Business Travel arrangements.
• Responsible for providing domestic and ...
Mar 1999 — Mar 2004
Education
1980 — 1982
Occupations
Executive
Senior Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Supplier
Operations Manager
Services Professional
Sales Representative
Skills
Call Center
Customer Service
Process Improvement
Operations Management
Coaching
Team Building
Change Management
Performance Management
Customer Satisfaction
Team Leadership
Microsoft Office
Project Management
Strategic Planning
Customer Experience
Microsoft Excel
Sales Management
Budget
Forecasting
Account Management
Training
Budgets
Call Centers
Negotiation
Contract Negotiation
FAQs about Vivan Castellat
What's the profession of Vivan Castellat?
This professional's job is Senior Manager, Head of Service Center, U.S.
What are the profession of This professional?
These person's professions are Executive and Senior Manager
Where does Vivan Castellat currently live?
Miami, Florida is the place where Vivan Castellat lives
How many companies did Vivan Castellat work at?
Vivan Castellat worked at five jobs.
Where has Vivan Castellat studied?
Vivan studied at the Miami Dade College from 1980 to 1982.
Are there any professional certifications, that Vivan Castellat has?
Vivan received the following certifications: Marriott - Hotel Sales Specialist, Compliance Resolution Official - CRO, Six Sigma - White Belt, and Accelerated WorldSpan for Windows.
Are there any special awards Vivan Castellat received?
This person received awards and these awards are: Star Performer - 2000 - America Express - Small Business Travel (Corporate).
What languages does Vivan Castellat speak?
Vivan Castellat speaks English and Spanish.