Virginia Cooney

Instructional Designer

Name variants:
Ginger Cooney, Ginny Cooney, Jinny Cooney, Jenny Cooney, Virgie Cooney, Gina Cooney, Jane Cooney, Jennie Cooney
Last updated Jun 23, 2024

Contact Information

Last Update
Jul 10, 2022
Email
vi**@telerx.com
Location
Allentown, PA

Workplace

ePharmaSolutions
Instructional Designer

Plymouth Meeting, PA

Industry

Pharmaceuticals, Clinical Services Provider That Provides Technology Solutions and Clinical Operations Services

Work History

Instructional Designer

1 Ims Dr SUITE 200, Plymouth Meeting, PA
Perform training needs analysis for projects. Work with clients to refine analysis to meet project goals. Design and develop engaging and interactive instructional materials. Work with S...
Apr 2018 — Jul 2018

Instructional Designer

777 Township Line Rd SUITE 300, Yardley, PA 19067
from Jul 2018

Senior Elearning Designer

1200 south Cedar Crest Blvd, Allentown, PA 18104
As a Senior eLearning Designer at LVHN my responsibilities span a spectrum broader than just eLearning design. I am responsible for project management from scoping projects with SMEs, managi...
Nov 1, 2014 — Apr 2018

Senior Manager of Learning Solutions

723 Dresher Rd, Horsham, PA 19044
As the Senior Manager of Learning Solutions for Telerx, I was responsible for serving as the lead Administrator for our LMS, head eLearning designer (Articulate, Lectora, & Captivate), devel...
Sep 2010 — May 2014

Corporate Site Training Manager

723 Dresher Rd, Horsham, PA 19044
While in the Corporate Site Training Manager Role I was responsible for providing leadership training to management and executive staff at Telerx's Allentown location, on topics including: c...
May 2007 — Sep 2010

Program Training Manager and Program Manager

723 Dresher Rd, Horsham, PA 19044
In this transitional role I managed a team of up to 36 employees, including call center representatives, supervisors and trainers. I was responsible for Instructor Lead Training on the clien...
Apr 2006 — May 2007

Program Supervisor

723 Dresher Rd, Horsham, PA 19044
Nov 2002 — Apr 2006

Project Resource Person

723 Dresher Rd, Horsham, PA 19044
Oct 2001 — Nov 2002

Customer Service Representative

723 Dresher Rd, Horsham, PA 19044
Jul 2000 — Oct 2001

Education

2012 — 2014
2000 — 2004

Occupations

Designer
Instructional Designer
Educational Designer

Skills

Intrstructional Design
Elearning
Training Metrics
Customer Service
Call Center
Customer Relations
Social Media
Microsoft Office
Excel
Word
Powerpoint
Mentoring
Change Management
Instructional Design
Coaching
Team Building
E Learning
Training
Call Centers
Learning Management Systems
Microsoft Word
Captivate
Leadership
Customer Satisfaction
Employee Training
Performance Management
Customer Experience
Team Leadership
Blended Learning
Process Improvement
Program Management
Management
Crm
Operations Management
Microsoft Excel
Customer Relationship Management
Business Process Improvement
Contact Centers
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