Since 2018, Valerie Christeve Stidean has been working in Job Search. Valerie is an experienced Customer Care Professional with over 30 years of work experience. According to Valerie's resume and work profile, this expert has worked at more than 27 places with diverse backgrounds and got various skills. Valerie studied at the Best American Healthcare University from 2012 to 2012. This person has professional certification as Bahu, Best American Healthcare University and Covered Ca, Affordable Care Act, Riverside County Black Chamber of Commerce, License 1000001154 and the professional has studied English. San Bernardino, California is the place where this professional presently lives. You can search for this person's phone number and email. We can also provide you with additional contact information upon request.
Name variants:
Valery Stidean,
Valeria Stidean,
Val Stidean,
Vallie Stidean
Last updated Feb 06, 2024
Contact Information
Last Update
Jul 9, 2022
Email
ar**@animail.net, vs**@yahoo.com, va**@aol.com
Location
San Bernardino, CA
Company
Workplace
Colleagues
Work History
Member Services Representative
10501 Seven Generations Way SUITE 105, Tucson, AZ 85747
Sep 2017 — Sep 2018
E-Commerce Helpdesk Representative
999 Stewart Ave SUITE 210, Bethpage, NY 11714
E-Commerce Support, Travel Agent Took inbound calls from travel agents needing help with customizing travel itineraries, resolving problems, cleaning up numerous errors, adding or removing, ...
Jan 2015 — May 2016
Customer Service Representative, Web Support Kaiser Permanente
This is a Temporary position. As a first point of contact for members calling in needing to reset passwords and request assistance with many issues they experience on the website, I answer i...
Feb 2014 — Mar 2014
Customer Service/Web Support
Rancho Cucamonga, CA
Feb 2014 — Mar 2014
Certified Enrollment Counselor
I have been Certified by the State and Federal Government to be a trusted resource to anyone needing help enrolling in the new Affordable Healthcare Act plans. High volume calls. Part time. ...
Nov 2013 — Dec 2015
Skip Tracer, Collector
Contracted with the Federal Government to locate and contact Student Loan borrowers who are in default and assist them to rehabilitate or repay the loan through many programs available. Maki...
Dec 2012 — Mar 2013
Skip Tracer/ Collector
Rancho Cucamonga, CA
Dec 2012 — Mar 2013
Customer Service Representative / Tier 1 Tech support
Ontario, CA
Jan 2008 — Nov 2010
Customer Service Representative and Tier One Technician Support
400 Atlantic St, Stamford, CT 06901
Delivered excellent, professional and friendly customer service as the primary point of contact, answered inquiries, and provided product information for cable, internet and digital phone s...
Jan 2008 — Nov 2010
Customer Service, Retention Team Member
208 south Akard St, Dallas, TX 75202
Provided prompt and efficient customer service to callers needing to: pay bills, make changes to account, and answered inquiries about plans, features, telephones and their usage. Did routi...
Aug 2006 — Jan 2008
Appeals Analyst and Administrative Assistant.temp
151 Farmington Ave, Hartford, CT 06105
Handled Intake of inbound appeals for Medicare part D. prescription plan through Aetna Membership. Interviewed members and doctors to acquire documentation. Distributed issues to analysts an...
May 2006 — Jul 2006
Appeals Analyst / Administrative Assistant
Rancho Cucamonga, CA
May 2006 — Jul 2006
Customer Service, Payroll Processor
Assisted Clients processing payroll for their businesses. Added new employee information, direct deposit information, pay-lines, set up accruals in company database. Navigated extensive payr...
Sep 2005 — Dec 2005
Customer Service Payroll Processor
San Bernardino, CA
Sep 2005 — Dec 2005
Customer Service Representative / Vacation Planner
San Bernardino, CA
Jul 2005 — May 2006
Customer Service Representative and Vacation Planner
9002 San Marco Ct, Orlando, FL 32819
Called prospective customers, Followed points of script, built rapport and used skills to gain attention and desire to buy. Followed up, use of persuasion, Processed orders, obtained credit ...
Jul 2005 — May 2006
Customer Service, Call Center Representative and Temp
Called prospective/former customers: set appointments for loan officers to discuss re-financing, buying homes, home equity lines of credit, reverse mortgages, or renovation loans.
Assisted...
Nov 2004 — Mar 2005
Self Employed, Pampered Chef and Mystery Shopper ~ Seeking Full Time Employment
Hosting and conducting Virtual Online parties, where I post different products and pictures, inform ation, add recipes, tips and fun games as people from all over join in as they have time, ...
Jun 2004 — Jul 2017
Customer Service Representative, Life Insurance Agent
Contacted leads, references and family members to set appointments in a professional manner. Facilitated face to face appointments explaining: general life Insurance, family planning needs, ...
Nov 2003 — Dec 2004
Customer Service Representative, Life Insurance Agent
San Bernardino, CA
Nov 2003 — May 2004
Call Center Telemarketer, Unit Supervisor, Life and Health Insurance Agent
San Bernardino, CA
Dec 1995 — Aug 2003
Education
2012 — 2012
CERTIFICATE in ADMINISTRATIVE ASSISTANT, OFFICE MANAGEMENT
Riverside, CA
2012 — 2012
Vocational in Time management, Handling irate customers, Adapting to change, Six-sigma customer service, Problem-solving skills. Managing people, Techniques in motivating people, Supervising and discipline, Overcoming objections, Be an Active Listener, Privacy policies and TCPA, Financial Planning, Teamwork, Multi-tasking
Covina, CA
1999 — 2002
1998 — 2003
1988 — 1989
Certificate in Business Correspondence, Legal Technician.
San Bernardino, CA
Occupations
Representative
Skills
Data Entry
Call Centers
Training
Customer Service
Customer Retention
Editing
Microsoft Office
Administrative Assistants
Payroll
Fax
Employee Training
Conflict Resolution
Call Center
Customer Support
Customer Experience
Office Equipment
Quality Assurance
Communication Skills
A/R Collections
Typing
English Grammar
Team Management
Retail
Supervisory Skills
Mailroom Operations
Credit Card Transaction Processing
Research
Skip Tracing
Client Rapport
Documentations
Confidentiality
Dispute Resolution
Recognition Awards
Perfect Attendance
Multi Line Phone
Creative Problem Solving
Stress Management
Proofreading
Product Knowledge
Highly Motivated Self Starter
Close Attention To Detail
Pc
Multitasking Skills
Dependable Team Player
Win Win
Work In A Fast Paced Environment
Internet
Passion For Helping Others
Sales
Supervisory
PC Literate
Administrative Assistant and Office Management Certificate. Call center
Inbound and Outbound calls
Collections
dedicated team player. Establishing Rapport
active listening
attention to detail
computer proficiency
Educating customers
phone etiquette
problem resolution. Typing @ 42 WPM.