Since 2015, Troy Card has been working in Smart Data Solutions located 169, 169. This professional is a high-skilled Intake Manager with over 53 years of work experience. According to Troy's CV and work profile, this professional has worked at more than 16 places with diverse backgrounds and got various skills. Troy attended school at the University of Wisconsin - Superior from 2014 to 2018. Troy Card received the following certifications: License Tc407973 and Wisconsin Department of Financial Institutions, License Tc407973. Troy Card is skilled in English. Staples, Minnesota is the place where Troy currently lives. Find this professional's current phone number and email through SoftwareOfficial search.
Name variants:
Troy Card
Last updated Jun 22, 2024
Contact Information
Workplace
Intake Manager
Saint Paul, MN
Industry
Hospital & Health Care, Custom Computer Programing Services, Insurance Agent/Broker Custom Computer Programing
Colleagues
Work History
Intake Manager
960 Blue Gentian Rd, Eagan, MN 55121
Supervise 20-25 people. Oversee the processing of over 2000 documents ensuring that appeals are initiated appropriately.
Jan 2015 — Jan 2016
Director of Operations
Converted outbound sales operations into inbound contact center in 3 days including hiring and training 30 employees, routing of calls and rewriting policies and procedures. aka North Shore ...
Jan 2011 — Feb 2014
Director of Operations
Set up new operations for outbound sales projects. Supervised management team
established policies & procedures
hired, trained and terminated employees and handled IT duties. nka DCC Solu...
Feb 2010 — Jan 2011
Quality Assurance and Project Manager
Successfully telemarketed telecommunications, oversaw quality assurance and managed projects. Supervised 10-15 telemarketers and intregal in setting up a new call center.
May 2007 — Oct 2009
Sales and Marketing Representative
Successfully marketed Filter Queen Filtration systems
2006 — 2007
Closer
6800 France Ave south SUITE 600, Edina, MN
Closed real estate transactions FKA Equity Title
1994 — 1996
Administrative Specialist
Texas
Distinguished career culminating with an Honorable Discharge
Mar 1984 — Jan 1992
Education
2014 — 2018
1984 — 1992
1977 — 1983
Superior, WI
Occupations
Executive
Manager
Director of Operations
Operations Manager
Skills
Telemarketing
Call Center
Sales Management
Telecommunications
Outbound
Call Center Development
Workforce Management
Customer Experience
Customer Retention
Customer Satisfaction
Team Building
Ivr
Predictive Dialers
Call Routing
Coaching
B2B
Contact Centre
Hiring
Performance Management
Problem Solving
Executive Management
Strategic Planning
Inbound
Lead Generation
Operations Management
Customer Relations
Customer Service
Account Management
Client Services
Outsourcing
Process Improvement
Vendor Relations
Vendor Management
Team Leadership
Budgeting
Marketing Strategy
Change Management
Call Centers
Voip
Direct Sales
Training
Sales Process
Acd
Start Ups
Telephony
Leadership
Inbound Marketing
New Business Development
Salesforce.com
Business Development
FAQs about Troy Card
What's the main profession of Troy Card?
Troy Card is a Intake Manager.
What are the profession of This professional?
These person's professions are Executive and Manager
Where is Troy Card currently located?
Troy Card is currently located in Staples, Minnesota.
What is Troy's email?
The expert's email is tr**@hotmail.com.
Where did Troy Card work?
Troy Card worked at Smart Data Solutions, Dcc Solutions.
Where has Troy Card studied?
Troy studied at the University of Wisconsin - Superior from 2014 to 2018.
Are there any professional certifications Troy Card has?
The expert received the following certifications: License Tc407973 and Wisconsin Department of Financial Institutions, License Tc407973.
What languages does Troy Card speak?
Troy Card speaks English.