Tony Deglow is a qualified expert, that works in Metlife main office of which is in 4. on the position of Lead Service Desk Manager Consultant from 2019. This person has earned professional experience in more than seven positions at different companies. Tony Deglow went to the Cincinnati State Technical and Community College and got education there from 2010 to 2010. Raleigh, North Carolina is the area, where this professional was lastly known to be living. This professional's phone and email can be accessed through SoftwareOfficial by request.
Name variants:
Anthony Deglow,
Shelton Deglow,
Antoinette Deglow,
Antonia Deglow
Last updated Jun 18, 2024
Contact Information
Workplace
Colleagues
Work History
Service Desk Manager
Help build a new service desk to follow SOW s and SLA s decided upon by the client and HCL
Provide Incident and Problem Management System support activities.
Manage ticket queues and gene...
Mar 2015 — Jun 2019
Service Desk Coordinator
3200 Burnet Ave, Cincinnati, OH 45229
Provides support to systems' owners and monitors completion of scheduled data center tasks
Quality control and day-to-day support of systems and processes
Oversee and improve process flow...
Nov 2013 — Mar 2015
It Support
11370 Reed Hartman Hwy, Cincinnati, OH 45241
respond to requests for technical assistance in person, via phone, electronically
diagnose and resolve technical hardware and software issues
administer help desk software
identify and e...
Nov 2011 — Nov 2013
Deskside Support Technician
Computer Repair
Test/repair/RMA peripherals
Test/Replace/Repair/RMA PC s and Tablets
Make sure 24 hour SLA is met
Test/repair/re-install any programs
Jul 2011 — Nov 2011
Pc Technician
221 south Tryon, Charlotte, NC 28285
Roll-out New Systems
Back-up/Replace workstations/printers/peripherals
Back up/Replace routers/ LAN
Install and Re-image workstations with back-up data & Upgrade
Verify all connectivity...
Dec 2010 — May 2011
Help Desk
8106 Calvin Hall Rd, Fort Mill, SC 29707
Reset passwords
Troubleshoot users through VPN problems
Troubleshoot users through program problems
Communicated with customers world wide
Reconnect network drives
Computer Repair
Set...
Nov 2007 — Apr 2009
Education
2010 — 2010
Occupations
Executive
Manager
Counselor
IT Professional
Information Technology Specialist
Analysts
Operations Manager
Advisor
IT Specialist
Skills
Help Desk Support
Active Directory
Troubleshooting
Vpn
Windows Server
Technical Support
Windows 7
Cisco Technologies
Networking
Microsoft Office
Computer Hardware
Windows Xp
Customer Service
Network Administration
Dhcp
Vmware
Servers
Service Desk
Microsoft Exchange
Citrix
Software Documentation
Outlook
Microsoft Excel
Microsoft Word
Microsoft Outlook
Api Active Staffer
Api Report Express
Cms Supervisor
Itil
Team Building
Itil Service Strategy
Computer Hardware Troubleshooting
Scheduling
Process Development
Critical Thinking
Relationship Building
Management
Conflict Resolution
Software Troubleshooting
Remote Troubleshooting
Network Troubleshooting
Internet Troubleshooting
Service Desk Management
FAQs about Tony Deglow
What is the main profession of Tony Deglow?
This professional's job is Lead Service Desk Manager Consultant
What are the main profession of This expert?
These person's professions are Executive and Manager
Where does Tony Deglow live?
Raleigh, North Carolina is the place where Tony Deglow currently lives
What is Tony Deglow's email?
The professional's email is td**@hcltech.com.
Where did Tony Deglow work?
Tony worked at Metlife, Hcl Technologies.
What education does Tony Deglow have?
Tony studied at the Cincinnati State Technical and Community College from 2010 to 2010.
What is professional industry that Tony Deglow worked in?
Tony Deglow works in Information Technology And Services industry.
Are there any professional skills Tony Deglow has?
This person has skills in the following areas: Help Desk Support, Active Directory, Troubleshooting, Vpn, Windows Server, Technical Support, Windows 7, Cisco Technologies, Networking, and Microsoft Office.