Tom Hillegas is a skilled professional, working in Andeavor main office of which is in 1964. on the position of Service Desk Analyst since 2011. This expert has earned professional experience in more than five positions at different companies. Tom Hillegas went to the Bethel University and received education from 2003 to 2004. Minneapolis, Minnesota is the city, where the professional was known to settle. The professional's phone number and email can be easily accessed through SoftwareOfficial on demand.
Name variants:
Thomas Hillegas
Last updated Jun 21, 2024
Contact Information
Last Update
Jul 11, 2022
Email
to**@gmail.com, to**@ntenergy.com, to**@gmail.com
Location
Minneapolis, MN
Company
Andeavor
Workplace
Service Desk Analyst
Work History
Service Desk Analyst
19100 Ridgewood Pkwy, San Antonio, TX 78259
I respond to incoming calls and tickets to identify the root cause of an issue and provide appropriate resolution as quickly as possible.
I have also built and assisted in building tools i...
Nov 2011 — Oct 2017
Business Developement
4725 south Robert Trl, Inver Grove Heights, MN 55077
Scheduled service and sales appointments for customers.
Responded to requests for information submitted via the company web page.
Designed and built reporting tools for the Service Depart...
Nov 2009 — Oct 2011
Customer Relationship Associate
7601 Penn Ave south, Richfield, MN 55411
Answer calls from Best Buy customers, address complaints, and resolve customer issues.
Aug 2004 — Jan 2008
Education
2003 — 2004
2002 — 2003
1998 — 2002
Occupations
Analyst
IT Professional
Information Technology Specialist
Analysts
IT Specialist
Skills
Customer Service
Microsoft Office
Technical Support
Customer Satisfaction
Troubleshooting
Microsoft Excel
Management
Help Desk Support
Team Building
Windows Xp
Windows 7
Data Analysis
Active Directory
Outlook
Data Entry
Call Centers
Microsoft Word
Radiant Pos Systems
Windows
Service Desk
Domain Administration
Computer Hardware
Networking
Change Management
Microsoft Outlook