Tom Edward Ciesla

Assistant Vice President, Customer Service Technology

Tom Edward Ciesla is a eficient professional, who works in Guardian Life main office of which is in 4. on the position of Assistant Vice President, Customer Service Technology from 2018. Tom has earned professional experience in more than nine positions at various companies. Tom Edward Ciesla went to the Ciop Institute and got education there to 2009. Tom has such professional qualifications as Pmp, Csm, and Cspo. Easton, Pennsylvania is the city, where this expert was lastly known to be situated. Their e-mail and phone can be easily accessed through SoftwareOfficial on demand.
Name variants:
Thomas Ciesla
Last updated Jun 19, 2024

Contact Information

Last Update
Jul 11, 2022
Email
th**@gmail.com, to**@genesys.com, ni**@yahoo.com
Location
Easton, PA
Company

Workplace

Guardian Life
Assistant Vice President, Customer Service Technology

New York, NY

Industry

Financial Services

Work History

Assistant Vice President, Customer Service Technology

10 Hudson Yards, New York, NY
from Aug 20, 2018

Senior Service Manager

Adp
1 Adp Blvd, Roseland, NJ 07068
Service Management manages information technology (IT) telephony ensuring it is not centered just on technology but also considers the quality of the services provided with a focus on the re...
Aug 1, 2016 — Aug 2018

Project Manager

2001 Junipero Serra Blvd, Daly City, CA 94014
The Services Engagement Manager (SEM) is a manger role responsible for all Genesys Professional Services Business Development activities. The SEM manages the services opportunity pipeline th...
Sep 1, 2013 — Aug 2016

Project Manager

35 Corporate Dr SUITE 400, Burlington, MA 01803
Sep 2011 — Aug 31, 2013

Operations Manager

Sep 2000 — Mar 2010

Programmer Analyst

2000 — 2005

Production Support Specialist

1995 — 2001

Systems Analyst and Trainer

1996 — 2000

Production Support

1996 — 2000

Occupations

Executive
Assistant Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Accountant
Finance and Accounting Specialist
Service Manager
Vice President
Chief Executive
Accounting Bookkeeper
Bookkeeper
Service Operations Expert
Operations Manager

Skills

Strategy
Project Management
Business Analysis
Leadership
Negotiation
Process Improvement
Operations Management
Pmp
Team Leadership
Vendor Management
Change Management
Contract Negotiation
Quality Assurance
Business Process Improvement
Sdlc
Pmo
Requirements Analysis
Six Sigma
Program Management
Integration
Software Project Management
Crm
Restructuring
Risk Management
Project Portfolio Management
It Strategy
Management
Vendor Relations
Web Content Management
Organizational Development
Cross Functional Team Leadership
Outsourcing
Testing
Visio
Analysis
Saas
Enterprise Software
Business Intelligence
Insurance
Customer Service
Team Building
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