Todd Hersey is a eficient professional, who works in Nice Uptivity main office of which is in 73. on the position of Manager, Solution Deployment since 2014. Todd gained professional experience in more than eight positions at different companies. Todd Hersey went to the St. Petersburg College and received education there from 2006 to 2008. Columbus, Ohio is the area, where this person was known to be situated. The professional's phone and email are accessed through SoftwareOfficial by request.
Name variants:
Todd Hersey
Last updated Jun 22, 2024
Contact Information
Last Update
Jun 22, 2022
Email
to**@incontact.com
Location
Columbus, OH
Company
Nice Uptivity
Workplace
Manager, Solution Deployment
Work History
Manager, Solution Deployment
555 south Front St, Columbus, OH 43215
Uptivity (formerly CallCopy) was acquired in May 2014 by inContact, which was subsequently acquired by NICE in May 2016.
Retained similar duties and responsibilities as previous position u...
from May 2014
Installation Team Manager
Provided guidance to the Installation Team via training, time management, and discipline.
Played a key role in technical discussions used to prepare the customer and their environment for ...
Oct 2012 — Sep 2013
Senior Software Installation Engineer and Team Lead
Installed and configured call recording software for numerous enterprise customers.
Provided guidance to the Installation team for the timely implementation of call recording software, inc...
Jan 2011 — Sep 2012
Software Installation Engineer
Installed call recording software on premise servers, both on site and via remote access.
Handled troubleshooting of issues with software and interactions with customer environments.
Deve...
Sep 2009 — Jan 2011
Installer and Technician
4393 A Tuller Rd, Dublin, OH
Executed numerous telecommunications installations, including ethernet and voice solutions as well as a wide variety of audio, video, security, and paging equipment.
Performed technical su...
Jul 2008 — Sep 2009
Lead Technician
Supervised and trained teams of technicians in planning, installing, termination, and testing of structured cable solutions.
Responsible for job site inventory and timekeeping.
Filed regu...
Jun 2000 — Jul 2001
Technician and Splicer
Assisted in splicing and testing underground high pair count telephone lines throughout McDill Air Force Base in Tampa, Florida. Learned and practiced skills required to implement structured...
Jul 1999 — Jun 2000
Engineering Aid, Petty Officer
Naval Mobile Construction Battalion SEVEN
Performed tasks with the Engineering Division to facilitate numerous peacetime construction and readiness projects.
Extensive Auto CAD experience...
Aug 1995 — Jul 1999
Education
2006 — 2008
1994 — 1995
1993 — 1994
Occupations
Executive
Manager
Partner
IT Professional
Computer Software Professional
Operations Manager
Chief Executive
Software Developers
Skills
Telecommunications
Technical Support
Telephony
Team Leadership
Networking
Voip
Training
Management
Customer Service
Software Documentation
Windows
Software Installation
Call Centers
Sql
Customer Satisfaction
Contact Centers
Cisco Technologies
Windows Server
Windows Xp
Microsoft Sql Server
Microsoft Office
Voice Over Ip
Powerpoint
C#
Avaya
Microsoft Excel
Microsoft Word
English
Outlook
Hands on Training
Instructor Led Training
Visual Studio
Avaya Technologies
Technical Writing
Troubleshooting
Leadership
Salesforce.com
Enterprise Software
FAQs about Todd Hersey
What's the main profession of Todd Hersey?
The expert is a Manager, Solution Deployment.
What are the main profession of Todd?
These person's professions are Executive and Manager
Where is Todd Hersey located?
Todd is located in Columbus, Ohio.
What is the expert's email?
Todd's email is to**@incontact.com.
How many companies did Todd Hersey work at?
Todd Hersey worked at eight jobs.
Where has Todd Hersey studied?
Todd studied at the St. Petersburg College from 2006 to 2008.
What is professional industry that Todd Hersey is connected to?
Todd Hersey works in Computer Software industry.
What are the skills of Todd Hersey?
This professional has the following skills: Telecommunications, Technical Support, Telephony, Team Leadership, Networking, Voip, Training, Management, Customer Service, Software Documentation, and Windows.