We found the following information about Timothy Bertrand at Kanawha Scales & Systems, Inc., where this professional has worked as a Service Manager since 2019. Timothy's total work experience is over 22 years, during which time this professional had at least six jobs at different places to develop professional skills. Timothy Bertrand studied at the Columbus State Community College. This expert received the following certifications: 7 Habits of Highly Effective People, American Honda Professional Service Counselor, and American Honda Multi-Platinum Education Training. Timothy Bertrand is skilled in English. Columbus, Ohio is the place where Timothy Bertrand presently lives. You can find this professional's actual email address and phone number with our search.
Name variants:
Tim Bertrand,
Timmy Bertrand
Last updated Jun 22, 2024
Contact Information
Last Update
Jul 3, 2022
Email
tb**@laneaviation.com
Location
Columbus, OH
Company
Workplace
Colleagues
Work History
Parts and Service Manager | Parts Manager
4389 International Gtwy, Columbus, OH 43219
Project Management & Customer Service
Nov 2013 — Dec 2016
Service Advisor
Managed 30+ employees, as well as automotive shop service department P&L and operations, which included appointment call center, billing, and work dispatch. Sold parts and services. Engaged ...
Dec 1998 — Dec 2013
Service Manager
Managed full service automotive shop, which included parts and service sales. Tracked technician payroll, handled disputes, and organized / streamlined appointment scheduling.
Dec 2006 — Nov 2007
Education
Occupations
Service Manager
Service Operations Expert
Operations Manager
Skills
Team Building
Customer Service
Airlines
Commercial Aviation
Aerospace
Aviation
Operations Management
Aircraft
Aircraft Maintenance
Flight Safety
Ms Word
Ms Excel
Ms Powerpoint
Ms Outlook
Quality Control
Operational Controls
Expense Control
Turnaround Management
Strategic Planning
Estimates and Repair Orders
Customer Issue Resolution
Budgeting and Expense Reports
Service Scheduling Management
Staff Training and Development
Vendor Negotiations
Parts Inventory Management
P&L Accountability
Project Development
Continuous Improvement
Contract Negotiation
Field Service
Budget Management
Customer Satisfaction
Expense Reports
Budgeting
Negotiation
Vendor Contracts
Service Delivery
Field Supervision
Employee Training
Appointment Scheduling
Dealer Management
Debt Collection
Associate Development
Service Orientation
Reliability
Inventory Management
Solution Oriented
Scheduling Management