Sylvia Adele Carroll is a highly qualified expert, who works in Everi Holdings Inc main office of which is in 60. on the position of Manager, Technical Documentation and Training from 2017. This person gained professional experience in more than eight positions at different companies. Sylvia Adele Carroll went to the St.edward's University and got education from 2016 to 2017. This expert has such professional qualifications as Support Center Team Lead, Support Center Analyst, and Customer Service Representative. Austin, Texas is the area, where this expert was known to be situated. This expert's phone and email are easily accessed through this website by request.
Name variants:
Silvia Carroll,
Sylvie Carroll,
Sylvee Carroll,
Sylveeah Carroll,
Syl Carroll,
Silvie Carroll
Last updated Jun 20, 2024
Contact Information
Last Update
Jul 4, 2022
Email
sa**@gmail.com
Location
Austin, TX
Company
Everi Holdings Inc.
Workplace
Manager, Technical Documentation and Training
Work History
Manager, Technical Documentation and Training
7250 south Tenaya Way SUITE 100, Las Vegas, NV 89131
Jan 2017 — Jun 2020
Developer, Technical Content Iii
7250 south Tenaya Way SUITE 100, Las Vegas, NV 89131
Developed instructional design components and content that will be delivered to multiple departments within our company. Integral team member creating training materials for external custome...
Sep 2012 — Jan 2017
Sharepoint Business Analyst
2485 Augustine Dr, Santa Clara, CA 95054
At AMD, i developed a comprehensive training plan for the SharePoint 2010 roll-out. The plan consisted of initial training, ongoing training, user level training courses, metrics, and evalua...
Jun 2012 — Sep 2012
Content Developer and Trainer and Sme
9601 Mcallister Fwy SUITE 610, San Antonio, TX 78216
Created and develop comprehensive training content and labs to prepare call center agents with the skills necessary to complete the job. Setup the classroom environment, and managed, maintai...
Apr 2010 — Jun 2012
Technician Support Help Desk
350 Barnes Dr SUITE 105, San Marcos, TX 78666
Tech support answering incoming calls for a number of large ISP.
Troubleshoot DSL, email, internet, and wireless issues. Documentation on troubleshooting steps and outcome of each call.
T...
Oct 2008 — Mar 2010
Independent Consultant
Create custom web designs for clients specific to their needs. Sites included secure login, database connectivity for input and output, email address administration, and web statistic tracki...
Jan 2001 — Oct 2008
Senior Applications Trainer
1900 south State College Blvd SUITE 100, Anaheim, CA 92806
Trained computer applications and design for Microsoft, Adobe, Macromedia, and Corel, and more..
Developed courseware specifically geared to clients needs including web design, database de...
Oct 1998 — Jul 2001
Network Trainer
1900 south State College Blvd SUITE 100, Anaheim, CA 92806
Setup and developed custom computer networks for classes with various servers, including exchange servers, internet servers, linux servers, and novell servers.
Implemented Microsoft Exchan...
Jan 1998 — Jan 2001
Education
2016 — 2017
2006 — 2007
2002 — 2004
1996 — 1998
1995 — 1996
Occupations
Executive
Manager
Team Member
IT Professional
SharePoint Administrator
Professor
Instructor
Pedagogue
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Network Systems Administrator
Network Administrator
Skills
Sharepoint
Troubleshooting
Active Directory
Technical Support
Software Documentation
Microsoft Exchange
Networking
Servers
Microsoft Office
Bmc Remedy
System Deployment
Windows Server
Management
Training
Virtualization
Curriculum Design
Call Centers
Computer Hardware
Databases
Vmware
Cloud Computing
Microsoft Sql Server
Curriculum Development
System Administration
Help Desk Support
Lync
E Learning
Public Speaking
Windows
Technical Writing
Development and Delivery of Training
Dns
Software Installation
Windows 7
Curriculum Assessment
Visio
Microsoft Technologies
Hardware
Office 365
Blackberry Enterprise Server
Vendor Management
Network Administration
E Learning Implementation
Unix
Vpn
Operating Systems
Firewalls
Iis
Laptops