With work experience over 18 years, Sudha is nowadays working at Younkers that is located in 149 as a Department Manager and Human Resources Assistant. Sudha received his education at the St. Anne's High School. Sudha is a qualified expert, that is proven by qualifications : Certified Trainer For Family Assistance Program, Certified Facilitator For Quality Improvement Course, and Certified Examiner For Quality Management. This person is located in Ames, Iowa. To contact directly with Sudha, you can search for their phone number or email address or receive exhaustive info by requesting access to Sudha Nayar's additional details.
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Sudha Nayar
Last updated Jun 15, 2024
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Work History
Department Manager and Human Resources Assistant
331 west Wisconsin Ave, Milwaukee, WI 53203
Seasoned Human Resources professionals with over 25 years of experience in all HR related functions including training
from Oct 2013
Deputy General Manager-Business Process Servicing
Act as Key Relationship Manager between the Contact Center and Jet Airways
Liaise with Contact Center management to ensure service levels are met and maintained consistently across all pro...
from May 2012
Deputy General Manager Training
Developing enterprise-wide training plans
Developing and managing a training budget, project business growth and monitor budgetary variances, initiating measures to ensure that the set ope...
Apr 2008 — Apr 2012
Senior Manager Training
Conducting periodic staff appraisals and reviews
Creating and managing ongoing professional development opportunities for staff
Conducted training for the Family Assistance Program as par...
Apr 2004 — Mar 2008
Manager Training
Designing and developing content and documents for in-house training
Working with training providers to develop suitable course content
Consulting with other managers to identify training...
Apr 2002 — Mar 2004
Manager Service Quality
Active member of the process improvement team.
Developed and conducted process improvement workshops for operations network
Analysed customer feedback and other internal data for quality ...
Apr 2000 — Mar 2002
Customer Service Officer
Conduct operations within budgeted costs, ensuring delivery of established service standards in compliance with the Jet Airways safety / security parameters.
Develop and manage quality man...
Jan 1997 — Mar 2000
Supervisor Customer Service
Manage the passenger handling operations comprising of the following operational units: Check - in, Transfer, Arrival , Ramp operations.
Apr 1995 — Dec 1996
Customer Service Executive
Worked in frontline customer service at various operational levels including: Managing passenger services operations and ensuring that company standard of service is consistently delivered.
Oct 1993 — Mar 1995
Reservation Executive
Front-line function in ticketing & reservations.
Jun 1993 — Oct 1993
Occupations
HR Specialist
Employment Assistant
Executive
Department Manager
Human Resources Specialist
Sales Specialist
Relationship Manager
Project Manager
Employee Placement Specialist
Recruitment
Department Supervisor
Operations Manager
Account Service Manager
Customer Service
Project Managers
Skills
Training
Process Improvement
Team Management
Employee Training
Management
Operations Management
Business Development
Civil Aviation
Human Resource Development
Customer Service
Quality Assurance
Budgets
Analysis
Iata
Airports
Business Process
Performance Management
Forecasting
Call Centers
Employee Relations
Recruiting
Customer Satisfaction
Airport Management
Airline Management
Risk Assessment
Process Scheduler
Vendor Management
Human Resources
Employee Engagement
Aviation Security
Flight Planning
Security
FAQs about Sudha Nayar
What's the profession of Sudha Nayar?
This professional's job is Department Manager and Human Resources Assistant
What are the main profession of This expert?
These person's professions are HR Specialist and Employment Assistant
Where is Sudha Nayar currently located?
The professional is currently located in Ames, Iowa.
What is Sudha's email?
Sudha's email is sn**@jetairways.com.
How many companies did Sudha Nayar work at?
The professional worked at ten jobs.
What education does Sudha Nayar have?
Sudha studied at the St. Anne's High School.
Are there any certifications, that Sudha Nayar has?
The professional received the following certifications: Certified Trainer For Family Assistance Program, Certified Facilitator For Quality Improvement Course, and Certified Examiner For Quality Management.
What is professional industry that Sudha Nayar is connected to?
This professional works in Retail industry.