Steven Werkheiser

Manager, Customer Education and Training

Steven Werkheiser is a qualified professional, working in Shire as a Global Learning Lead, Library Services from 2017. This expert gained professional experience in more than six positions at different companies. Steven Werkheiser went to the University of Illinois at Urbana - Champaign and received education from 1999 to 2002. Nazareth, Pennsylvania is the area, where this expert was known to be situated. The professional's phone number and email are accessed through this website by request.
Name variants:
Stephen Werkheiser
Last updated Jun 20, 2024

Contact Information

Last Update
Jul 3, 2022
Email
st**@thomsonreuters.com, st**@gmail.com
Location
Nazareth, PA
Company
Shire

Workplace

Global Learning Lead, Library Services

Work History

Global Learning Lead, Library Services

Apr 2017 — Mar 2018

Manager, Customer Education and Training

Responsible for pre- and post-sales training for over 20 information tools aimed at the Life Sciences and IP markets. Contributed to client retention rate exceeding >95% target for the past ...
Sep 2008 — Mar 2015

Manager, Customer Education and Training

Key accomplishments: Maintained in-depth understanding of solution portfolio comprising >20 information tools along with key competitors and market trends. Exceeded >95% target for client...
Sep 2008 — Mar 2015

Training Consultant

Key accomplishments: Managed the development and implementation of demo certification program to ensure customer-facing staff in the Life Science and Intellectual Property divisions posses...
Oct 2005 — Sep 2008

Electronic Resources Analyst

Illinois
Responsible for estimated US$50K annual budget savings on sci/tech, patent & business information resources as a result of end-user training & consultation conducted at >35 US & internationa...
Sep 2000 — Sep 2005

Information Scientist

7201 Hamilton Blvd, Trexlertown, PA 18087
Initially a laboratory bench scientist, I was recruited to join the information & Library Services group. As an apprentice learning & working within a large technical library, I was operatin...
1993 — 1999

Occupations

Executive
Manager
Operations Manager

Skills

Competitive Intelligence
Training
Library
Patents
Competitive Analysis
Knowledge Management
Information Retrieval
Chemistry
Analysis
Data Analysis
Pharmaceutical Industry
Research
Salesforce.com
Content Management
Libraries
Library Services
Patent Law
Analytical Skills
Login