Name variants:
Stephen Peterson
Last updated Jun 20, 2024
Contact Information
Last Update
Jul 5, 2022
Email
no**@gmail.com
Location
Kiona, WA
Company
Workplace
Helpdesk Agent
Irvine, CA
Industry
Information Technology and Services, Professional, Scientific and Techincal Servies, Computer Systems Design and Related Services, Computer Maintenance/Repair, Computer Repair, Computer & Office Machine Repair, Computer and Office Machine Repair and Maintenance
Colleagues
Work History
Helpdesk Agent
9950 Irvine Center Dr, Irvine, CA 92618
Oct 2018 — Aug 2019
Technical Support Tier 2
3311 west Clearwater Ave, Kennewick, WA 99336
Mar 2019 — Mar 2019
Information Technology Specialist
900 Yakima Valley Hwy, Sunnyside, WA 98944
Provide and consult on technical support.
Mar 2017 — Mar 2018
Support Technician
Provide IT support for various business contracts.
Oct 2016 — Mar 2017
Business Technician and Store Manager
1590 Howe Ave, Sacramento, CA 95825
Consult with clients to resolve IT issues in a variety of industries including healthcare and construction.
Troubleshooting and repair of PCs, laptops, MACs and printers.
Set up email usi...
Jan 2015 — Jul 2016
Field Technician
3440 west Cheyenne Ave Suite #100, North Las Vegas, NV
Provide on site customer service and technical support
Troubleshoot various software issues, such as browsers, office products, antivirus etc.
Configure and troubleshoot email problems wi...
Oct 2014 — Jan 2015
Business Helpdesk Support
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Setup trouble tickets for customers over the phone. Setup email addresses, domains and troubleshooting DNS issues. Providing remote assistance. Troubleshooting modem, switch, and router issu...
Jul 2014 — Aug 2014
Education
Occupations
Analyst
Supporting Member
Sales Specialist
Agent
IT Professional
Information Technology Specialist
Technical Support Specialist
Analysts
Team Member
Sales Representative
IT Specialist
Systems Support Specialist
Support Specialists
Skills
Troubleshooting
Computer Hardware
Networking
Technical Support
Customer Service
Help Desk Support
Operating Systems
Information Technology
Routers
Windows 7
Printers
Software Documentation
Windows Xp
Hardware
Software Installation
Computer Repair
Microsoft Office
Wireless Networking
Cabling
Laptops
Software
Antivirus
Management
Customer Satisfaction
Office 365
Dns
Customer Relationship Management
Domain Name System
Comptia A+ Cert
Comptia Network+
Crm
Windows Vista
Wireless Routers
Hubs
Cable Modems
Printer Support
Data Recovery
Windows 8
Windows 10
Router Configuration
Modems
Domain Management
Fiber Optics
Fiber Optic Cable
Network Troubleshooting
Patch Panels