Steven Gift

Senior Director, Contact Center Operations

Since 2010, Steven Gift has been working in Kona Ice based 490, 490. This person is a competent Owner with over 20 years of work experience. According to Steven's CV and work profile, this professional has worked at more than five places with diverse backgrounds and gained various skills. Syracuse, Utah is the place where this person currently lives. You can contact with Steven by searching for phone or email or get further information by requesting access to this expert's details.
Name variants:
Stephen Gift
Last updated Jun 18, 2024

Contact Information

Last Update
Jun 30, 2022
Email
st**@aol.com
Location
Syracuse, UT
Company

Workplace

Owner

Lafayette, IN

Industry

Nonclassifiable Establishments

Work History

Owner

Florence, KY
Responsible for the overall strategy and strategic development of the Kona Ice in Davis County Utah.
Dec 2010 — Dec 2015

Senior Director, Contact Center Operations

1919 Gallows Rd SUITE 610, Vienna, VA 22182
Responsible for the oversight and development of Black Turtle’s contact center operations supporting federal and commercial programs.
from Aug 2014

Director, Contact Center Operations

Responsible for Coding Solutions Sales, Customer Service and Technical Support operations.
2010 — 2012

Director, Census Contact Center Operations

4250 north Fairfax Dr SUITE 1200, Arlington, VA 22203
Responsible for deployment and operations of 1250 seat contact center, with 1600 employees, providing both inbound and outbound call support for the 2010 Census. Temporary Project.
Mar 2009 — Jun 2010

Director, Senior Training Manager, General Manager

Aol
770 Broadway, New York, NY 10003
Sep 1995 — Nov 2007

Education

from 1997

Occupations

Executive
Senior Director
Owner
Senior Manager
Operations Manager
Chief Executive

Skills

Leadership
Management
Team Building
Call Centers
Vendor Management
Strategy
Team Leadership
Operations Management
Customer Service
Strategic Planning
Process Improvement
Customer Experience
Leadership Development
Customer Satisfaction
Training
Business Development
Marketing
Sales Operations
Program Management
Customer Retention
Team Management
Business Process Improvement
Sales
Coaching
Account Management
Employee Engagement
Employee Training
Project Management
Outsourcing
Performance Management
Crm
Contact Centers
Employee Relations
Cross Functional Team Leadership
Sales Management
Public Speaking
Budgets
Entrepreneurship
Management Consulting
Workforce Management
Project Planning
Mentoring
Change Management
Microsoft Office
Business Strategy
Budgeting
Customer Relationship Management

FAQs about Steven Gift

What's the main profession of Steven Gift?

The expert is a Senior Director, Contact Center Operations.

What are the profession of The expert?

These person's professions are Executive and Senior Director

Where is Steven Gift located?

Steven is currently located in Syracuse, Utah.

Does the professional have the email address?

st**@aol.com is The professional's email address.

Where did Steven Gift work?

Steven worked at Kona Ice, Black Turtle Services.

What education does Steven Gift have?

Steven studied at the from 1997.

Are there any special industries, that Steven Gift is connected to?

This person works in Consumer Services industry.

What are professional skills of Steven Gift?

Steven Gift has skills in the following areas: Leadership, Management, Team Building, Call Centers, Vendor Management, Strategy, Team Leadership, Operations Management, Customer Service, and Strategic Planning.
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