Name variants:
Stephen Kiefling
Last updated Jun 03, 2024
Contact Information
Last Update
Jul 10, 2022
Email
st**@parishdata.com, sk**@gmail.com, st**@acstechnologies.com
Location
Phoenix, AZ
Company
Workplace

Colleagues
Work History
Information Technology Help Desk Technician
1985 east River Rd SUITE 201, Tucson, AZ 85704
Refresh and upgrade computers
Setup workstations and docking stations.
Install and configure hardware and software.
Order computers, docking stations and other supplies as needed with ma...
from Nov 2018
Support Service Representative Ii
Answer phone and email inquiries concerning the installation and configuration of PDS Church, Formation Office, Ministry and Facility Scheduler and Ledger accounting desktop and cloud based...
Sep 2009 — Sep 2018
Information Technology Team Member
4610 east Cotton Center Blvd SUITE 100, Phoenix, AZ 85040
Setup and configure workstations and phones for users
Respond to trouble calls from other departments ranging from logins to application access to equipment problems.
Troubleshoot server ...
Aug 2008 — Jan 2009
Technial Support Representative Ii
1.Troubleshoot diagnose and answer inquiries concerning AT&T routers, wireless equipment and tv equipment.
2. Deem equipment defective and authorize field technicians to replace dvr and tv...
Feb 2008 — Aug 2008
Senior It Technician
6201 north 24Th Pkwy, Phoenix, AZ 85016
Troubleshoot, diagnose and answer inquiries concerning all hotel equipment(routers, witches, wireless access points, hot spot gateway)
Assist hotel guests with troubleshooting ethernet cab...
Jul 2007 — Jan 2008
Technical Support Specialist Ii
8901 east Raintree Dr SUITE 100, Scottsdale, AZ 85260
1Troubleshoot, diagnose and answer inquiries concerning all computer components.
2Repair Windows errors and replace computer components as necessary through dispatching system.
3Use remot...
Feb 2007 — Jun 2007
Technical Support Representative Ii
1Troubleshoot, diagnose and answer complex inquiries concerning DSL and Internet connectivity issues, home network setup and configuration, E-Mail connectivity and networking and computer pr...
May 2003 — Jan 2007
Service Administrator
1 Answer law enforcement agency inquiries concerning procedures on T-NETIX system
2 Research and respond to difficult inquiries made by law enforcement personnel.
3 Document daily telepho...
Aug 1998 — May 2003
Education
2003 — 2007
2000 — 2001
Occupations
IT Professional
Help Desk Technician
Sales Specialist
Equipment Tools Purchasing Agent
Managers
Information Technology Specialist
Client Service Officer
Sport Trainer
Sports Trainer
Writer
Systems Support Specialist
Support Specialists
Department Store Salesperson
Retail Salesperson
IT Specialist
Customer Service
Sports Trainers
Skills
Troubleshooting
Technical Support
Active Directory
Computer Hardware
Tcp/Ip
Linux
Security
Routers
Computer Architecture
Software Installation
Switches
Cisco Technologies