Name variants:
Steven Scott,
Stephan Scott,
Steffan Scott,
Stefan Scott,
Steve Scott,
Stevie Scott,
Steph Scott,
Steff Scott,
Stef Scott,
Steffl Scott
Last updated Jun 20, 2024
Contact Information
Workplace
Colleagues
Work History
Project Manager -- Customer Analytics
1401 north Broadway, Los Angeles, CA 90012
Conduct customer research and analytics in order to identify key criteria necessary in building and fostering customer adoption of new programs and services.
Nov 2017 — Mar 2018
Customer Strategy and Design Project Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
Developed proposal to regain 1st quartile ranking in JD Power Customer Satisfaction in the Electric Industry. - Plan identified impact of current strategies on future satisfaction, the forec...
2014 — 2016
Service Delivery Satisfaction and Outage Quality Process Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
2012 — 2013
Service Quality Process Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
2007 — 2011
Customer Satisfaction Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
Jul 7, 1998 — Apr 23, 2016
Customer Satisfaction Lead, Project Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
1998 — 2006
Outage Communications Manager
2244 Walnut Grove Ave, Rosemead, CA 91770
Southern California Edison (SCE), an Edison International company, is one of the nation's largest investor-owned utilities. Our service territory includes about 430 cities and communities wi...
Education
Occupations
Executive
Manager
Project Manager
Operations Manager
Project Managers
Skills
Leadership
Establishing and Leading Program Governance
Cross Functional Team Leadership
Customer Experience
Problem Solving and Root Cause Analysis
Process Quality Improvement
Customer Insight
Fact Based Decision Making
Start Up Mentality
Service Quality Management
Process Assessment
Project Portfolio Management
Cem
Cost of Quality
Customer Satisfaction Research
Customer Quality
Translating Customer Expectations Into Operational Performance Standards
Service Recovery
Business Process Improvement
Change Management
Service Delivery
Utilities
Communications
Customer Satisfaction
Attorney
FAQs about Stephen D Scott
What's the main profession of Stephen D Scott?
This professional's job is Customer Experience Manager
What jobs is Stephen D Scott proficient at at?
The expert is proficient at such jobs as Executive and Manager.
Where does Stephen D Scott currently live?
Los Angeles, California is the place where Stephen D Scott lives
How many companies did Stephen D Scott work at?
The professional worked at eight jobs.
What education does Stephen D Scott have?
Stephen studied at the California State University - Dominguez Hills from 2017 to 2018.
What is professional industry that Stephen D Scott worked in?
Stephen works in Utilities industry.
Are there any skills Stephen D Scott has?
This person has such skills as Leadership, Establishing and Leading Program Governance, Cross Functional Team Leadership, and Customer Experience.