Stephen Kent is a qualified professional, that works in Sunrun on the position of Vice President, Service Delivery since 2013. This expert gained professional experience in more than six positions at various companies. Stephen Kent went to the San Diego State University-California State University and got education there. Chicago, Illinois is the city, where this professional was lastly known to settle. Stephen Kent's e-mail and phone can be accessed through this website by request.
Name variants:
Steven Kent,
Stephan Kent,
Steffan Kent,
Stefan Kent,
Steve Kent,
Stevie Kent,
Steph Kent,
Steff Kent,
Stef Kent,
Steffl Kent
Last updated Jun 20, 2024
Contact Information
Workplace
Colleagues
Work History
Vice President, Service Delivery
San Francisco Bay Area
Direct the activities of the Customer Care and Field Service operations at the nation's #1 home solar company.
from Apr 2013
Operations and Turnaround Consultant
Costa Mesa, CA
Project management of new system sales and implementation projects. Authored all user documentation in support of system implementation. Developed operational procedures and process for pro...
Aug 2012 — Apr 2013
Vice President of Operations
Costa Mesa, CA
Restructured customer service and outsourcing operations for this SaaS solutions company. Established key performance metrics for all roles and realigned staff resources. Recruited and hired...
May 2010 — Aug 2012
Operations and Turnaround Consultant
Costa Mesa, CA
Turnaround Consultant and Interim Operations Executive to the Call Center/Contact Center functions within the Telecommunications, Healthcare, Software, Utility and Financial Services industr...
May 2007 — Aug 2010
Executive Vice President of Operations
New York, NY
Led an $82MM operation for a $300MM provider of business process outsourcing services providing customer service and accounts receivable management services to Fortune 500 clients.
Directed ...
May 1999 — Apr 2007
Senior Vice President of Operations
Westlake Village, CA
Directed 130-person call center for a $12MM collection agency specializing in the management of high volume, low balance accounts receivables for the telecommunications, satellite TV, home s...
May 1993 — Apr 1999
Occupations
Executive
Vice President
Counselor
Chief Executive
Advisor
Skills
Outsourcing
Leadership
Operations Management
Executive Management
Analytics
Management
Strategic Planning
Saas
Business Intelligence
P&L Management
Call Centers
Telecommunications
Customer Service
Process Improvement
Start Ups
Mergers and Acquisitions
Team Building
Competitive Analysis
Strategy
Business Development
Account Management
Contract Negotiation
Negotiation
Business Process
New Business Development
Customer Experience
Entrepreneurship
Bpo
Workforce Management
Team Leadership
Key Account Management
Contact Centers
Pricing
Credit
Acquisition Integration
Quality Management
Turnaround Experience
Call Center
Profit Center Management
M&A Experience
Collections
Field Service
Cost Management
Global Operations
Revenue Cycle Management
Analytical Skills
Succession Planning
Quality System
Process Engineering
Crm
FAQs about Stephen Kent
What's the main profession of Stephen Kent?
The expert is a Renewables & Environment.
What jobs is Stephen a professional at?
Stephen is a professional Executive and Vice President jobs.
Where does Stephen Kent currently live?
Chicago, Illinois is the place where Stephen Kent lives
Does Stephen Kent have the email address?
st**@gmail.com is The professional's email address.
Where did Stephen Kent work?
This expert worked at Sunrun, Emerald Associates LLC.
Does Stephen Kent have personal webpage or blog?
Stephen Kent`s website is http://www.servicepower.com.
Where has Stephen Kent studied?
Stephen studied at the San Diego State University-California State University.
What languages does Stephen Kent speak?
Stephen Kent speaks English.