Sooky Sookkyeng An is a eficient expert, working in Jandi as a Operations Manager since 2016. This expert gained professional experience in more than six positions at various companies. Sooky Sookkyeng An went to the Uc Santa Barbara and received education from 2013 to 2014. Santa Barbara, California is the area, where this expert was lastly known to be situated. Sooky's email address and number can be easily accessed through this website on demand.
Name variants:
Sooky An
Last updated Jun 19, 2024
Contact Information
Last Update
Jul 9, 2022
Email
so**@live.com, so**@gmail.com
Location
Santa Barbara, CA
Company
Jandi
Workplace
Operations Manager
Work History
Operations Manager
Develop, implement, and manage the business processes and systems
Analyze data to measure customers' needs and influence organisational goals
Collaborate with Sales, Customer Experience, ...
from May 2016
Subject Matter Expert and Customer Care Representative
851 west Cypress Creek Rd, Fort Lauderdale, FL 33334
Lead a chat pod and answer questions and chase down issues for agents
Take escalated customer calls
Report to a member of management when an outage or an emergency occurs
Deliver technic...
Apr 1, 2015 — Feb 1, 2016
Korean Speaking Support and Qa Representative
1300 S St south, Sacramento, CA 95811
Provided customer support by accurately and thoroughly responding to online tickets for the mobile game, VainGlory
Troubleshot problems related to connection and device configuration in iO...
Mar 2015 — Jan 1, 2016
Student Assistant
Santa Barbara, CA
Cleaned, organized, checked vacant apartments and common areas
Took charge of inventory-check on a monthly basis
Assisted custodians in fulfilling maintenance requests
Decreased miscommu...
Apr 2014 — Dec 2014
Research Assistant
Santa Barbara, CA
Coded and translated texts in Korean
Classified data based on its syntactic and semantic features including cultural meanings and their usage in natural speech
Identified and corrected er...
Jun 2014 — Dec 2014
Public Relations Officer
Organized events and interacted with colleagues and participants during events
Prepared promotional handouts and posters for events
Managed and updated information including photos and vi...
Jun 2012 — Jun 2013
Education
2013 — 2014
2010 — 2013
Occupations
Executive
Operations Manager
Director of Operations
Business Administrator
IT Professional
Computer Software Professional
Subject Matter Expert
Representative
Agents
Technical Support Specialist
Software Developers
Skilled Professional
Systems Support Specialist
Support Specialists
Skills
Technical Support
Customer Service
Data Analysis
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Social Media
Praat
Elan
Adobe Acrobat
Adobe Photoshop
Zendesk
Salesforce.com
Social Media Marketing
Social Networking
Statistics
Sales
Editing
Proofreading
Management
Leadership
Sql
Operations Management
Python