Skip Stringham is a high-skilled expert, that works in Right Now Technologies as a CX Strategist since 2008. This expert has earned professional experience in more than 11 positions at various companies. Skip Stringham went to the Saint Mary's University of Minnesota and received education there from 1967 to 1971. Chicago, Illinois is the city, where this person was lastly known to settle. This professional's phone and email can be easily accessed through this website by request.
Name variants:
Skip Experience
Last updated Jan 17, 2024
Workplace
Colleagues
Work History
CX Strategist
Working with the largest customers to provide solutions to their most troubling call center problems through the application of RightNow Technologies CX Solutions. Member of Center of Excell...
from Jun 2008
Principal Consultant
Professional call center consultancy. Assessment, problem solving, planning, outsourcing decision support, technology planning and implementation. VoIP Planning, design, implementation, proj...
Apr 2007 — Jun 2008
Partner & Consultant
National Practice Leader, Call Center Consulting Segment & Telecommunications Consulting Segment
Apr 2006 — Jun 2008
Principal Consultant & Thought Leader
Thought Leader and Principal Consultant at Customer Cubed working with clients throughout the midwest applying technology to improve efficiency and effectiveness in call center operations.
Dec 2006 — Apr 2007
Owner
Telecommunications and Call Center Consultancy with emphasis on IP Telephony in business and IP Telephony in Call Centers. Experience creating call centers from scratch and improving call ce...
Apr 2001 — Apr 2007
Senior Manager and Practice Leader
National Practice Leader for a newly established Call Center/Telecommunications Consulting Practice. Developed new business, managed client relationships, managed projects, managed professio...
Aug 1998 — Apr 2001
SVP Sales & Marketing
Completely responsible to build competitive telephone company in Ohio. $12M budget. Overall responsibility and direction for network design and build, switch and CO design and implementation...
1993 — 1998
VP Telecommunications & Information Services Consulting Group
1988 — 1992
Education
1967 — 1971
Occupations
Counselor
IT Professional
Computer Software Professional
Advisor
Software Developers
Skills
Assessment & Strategy Development & Planning
Telecommunications
Call Centers
Enterprise wide IP Telephony
Networking
Call Center Operations Assessment & Improvement
Quality Monitoring
Outbound Dialers
Staffing Forecasting
KPI & Reporting Development
CRM
CTI
Dashboarding
Call Center Real Time Analytics & Performance Improvement
First Contact Resolution
FAQs about Skip Stringham
What's the profession of Skip Stringham?
This professional's job is Computer Software
What are the main profession of Skip Stringham?
These person's professions are Counselor
Where does Skip Stringham live?
The professional currently lives in Chicago, Illinois.
How many companies did Skip Stringham work at?
The professional worked at 11 jobs.
Does Skip Stringham have personal webpage or blog?
Skip Stringham`s website is http://www.rightnow.com and http://photoskip.blogspot.com/.
What education does Skip Stringham have?
Skip studied at the Saint Mary's University of Minnesota from 1967 to 1971.
Are there any awards Skip Stringham ever received?
Skip Stringham received awards and these awards are: Alumni Appreciation Award St Marys University of Minnesota, Commencement Speaker DeVry University, Former Adjunct Professor Purdue University Call Center Campus, Certified Industry Consultant - AT&T, Certified Call Center Consultant - Purdue University, ACCE Speaker - Call Center Technology, Illinois Institute of Technology Speaker - VoIP.
What are the skills of Skip Stringham?
This professional has such skills as Assessment & Strategy Development & Planning, Telecommunications, Call Centers, Enterprise wide IP Telephony, and Networking.