Shonda Allen

Answered calls, as well as responded to clients and staffs questions. Processed billing receipts, commission reports for projects, and various projects. Assumed responsibility for general...

Assisted President with organizing/prioritizing projects and files. Coordinated meetings, and maintained office supplies and equipment. Proofread ads, processed new and renewal subscripti...

Determined customer needs based on personal features and other customer preference related factors, and proactively created enhanced shopping experiences. Demonstrated knowledge of store p...

Checked attendees into events , and informed them of the schedule of the day, in addition handled questions or concerns. Reminded and set-up appointments for vendors to participate in futu...

Received 50-100 inbound calls daily and provided information regarding a legal settlement. Documented calls into an ISIS tracking database system. Trouble-shooted for customer complaints a...

Called 75-100 appraisers daily to maintain the deadlines. Statistical skills using Microsoft Excel to analyze and organize data. Well versed in building relationship and fostering teamwork...

Develop a plan with participants to achieve goals of self-sufficiency. Conduct client assessments to establish client needs. Assist participants with services and resources such as daycar...

Provided career planning & employment assistance to the public resume help Assistance to Dislocated Workers.

Assisted in matching 250 youth to summer employment agencies. Supervised staff to ensure program goals Processed payroll, performed general office tasks, screened and directed telephone c...

Designed and implemented workshop programs to teach neighborhood participants self-reliance skills. Facilitated volunteer orientations. Managed volunteer operation, including recruitment a...