Sheldon Nuhfer

Senior Workforce Management Manager

Sheldon Nuhfer is a high-skilled professional, who works in Experian Consumer Direct on the position of Senior Workforce Management Manager since 2012. Sheldon has earned professional experience in more than five positions at various companies. Sheldon Nuhfer went to the JAMESTOWN COMMUNITY COLLEGE, Warren, PA and was studying. Sheldon Nuhfer has such professional qualifications as Copc High Performance Management, Scrum: the Basics, and Managing Virtual Teams. Mobile, Alabama is the area, where this professional was known to settle. This expert's e-mail and phone can be accessed through SoftwareOfficial by request.
Name variants:
Shelly Nuhfer, Shel Nuhfer, Don Nuhfer
Last updated Jun 19, 2024

Contact Information

Last Update
Jul 11, 2022
Email
nu**@gmail.com, sj**@gmail.com
Location
Mobile, AL

Workplace

Experian Consumer Services
Senior Workforce Management Manager

Costa Mesa, CA

Industry

Internet

Work History

Senior Workforce Management Manager

Fort Smith, Arkansas Area
from May 2012

Workforce Management Manager

Sep 2009 — May 2012

Head Cross-Country Coach

Boy/Girls Junior Senior High Head Cross-Country Coach
Aug 2003 — Aug 2007

Traffic Center Manager

Feb 1980 — Jan 2009

Telecomm Analyst

220 Hickory St, Warren, PA 16366

Occupations

Assistant Manager
Executive
Manager
Accountant
Finance and Accounting Specialist
Managers
Operations Manager
Accounting Bookkeeper
Bookkeeper

Skills

Process Improvement
Call Centers
Workforce Management
Performance Management
Vendor Management
Management
Leadership
Customer Experience
Customer Satisfaction
Forecasting
Team Leadership
Analysis
Change Management
Cross Functional Team Leadership
Call Center Development
Program Management
Budgets
Operations Management
Contact Centers
Customer Service
Employee Training
Bpo
Avaya Technologies
Call Center
Capacity Planning
Avaya
Copc
Strategic Planning
Microsoft Excel
Call Routing
Flexible Schedule
Real Time Monitoring
Workforce Planning
Operational Planning
Software Implementation
Aspect Wfm Software
Genesys
Business Process Improvement
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