Shari Mcgrath

Director, Customer Success

We found the following information about Shari Mcgrath at Smartbear Software, where this person has worked as a Director, Enterprise Customer Success since 2017. Shari's total work experience is over 13 years, during which time Shari had at least seven jobs at different companies to develop professional skills. Shari studied at the University of Massachusetts Boston from 2015. This person received the following certifications: 200 Hour Yoga Teacher, Pilates Mat Certification, and Net Promoter Score Using Customerguage. Shari can be found in Boston, Massachusetts – where this expert currently lives. You can search for Shari's email address and number. We can also provide you detailed contact information upon request.
Name variants:
Sharon Mcgrath
Last updated Jun 19, 2024

Contact Information

Last Update
Jul 5, 2022
Location
Boston, MA

Workplace

SmartBear Software
Director, Enterprise Customer Success

Somerville, MA

Industry

Computer Software, Computers, Peripherals, and Software, Nsk, Whol Computers/Peripherals

Work History

Director, Enterprise Customer Success

450 Artisan Way, Somerville, MA 02143
Mar 2017 — Mar 2019

Enterprise Customer Success Manager - Us East

100 Quannapowitt Pkwy SUITE 405, Wakefield, MA 01880
Feb 2016 — Mar 2017

Project Manager

4 Mount Royal Ave, Marlborough, MA 01752
Jan 2014 — Feb 2016

Relationship Manager and Account Executive

101 Tremont St, Boston, MA 02108
Aug 2013 — Jan 2014

Account Executive

Nfp
340 Madison Ave, New York, NY 10016
Sep 2010 — Aug 2013

Director, Customer Success

77 Franklin St, Boston, MA 02110
from Jan 2012

Claims Specialist

100 Summit Lake Dr SUITE 400, Valhalla, NY 10595
Oct 2006 — Sep 2010

Occupations

Executive
Director
IT Professional
Computer Software Professional
Manager
Operations Manager
Software Developers

Skills

Insurance
Employee Benefits
Account Management
Leadership
Health Insurance
Management
Project Management
Team Leadership
Project Planning
Property and Casualty Insurance
Customer Service
Training
Process Improvement
Change Management
Risk Management
Brokers
Business Analysis
Software Implementation
Strategy
Healthcare Information Technology
Vendor Management
Business Development
Commercial Insurance
Experienced Business Analyst
Business Process Improvement
Strategic Planning
Customer Experience
Continuous Improvement
Integration
Sharepoint
Salesforce.com
Presentations
Claim
Sales
Sales and Marketing
Social Media
Program Management
Start Ups
Tortoise Svn
Saas
Talent Management
People Management
Coaching
Customer Support
Net Promoter Score
Prospect Research
Online Support
Customer Focused Service
Sentiment Analysis
Voice of the Customer

FAQs about Shari Mcgrath

What is the profession of Shari Mcgrath?

This professional's job is Director, Customer Success

What jobs is Shari proficient at at?

Shari is proficient at Executive and Director jobs.

Where does Shari Mcgrath live?

The professional currently lives in Boston, Massachusetts.

Where did Shari Mcgrath work?

This person worked at Smartbear Software, Picis.

Where has Shari Mcgrath studied?

Shari studied at the University of Massachusetts Boston from 2015.

Are there any certifications Shari Mcgrath has?

Shari Mcgrath received the following certifications: 200 Hour Yoga Teacher, Pilates Mat Certification, and Net Promoter Score Using Customerguage.

Are there any special industries Shari Mcgrath works in?

Shari Mcgrath works in Computer Software industry.

Are there any skills, that Shari Mcgrath has?

This person has such skills as Insurance, Employee Benefits, Account Management, Leadership, Health Insurance, Management, Project Management, Team Leadership, and Project Planning.
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