Sharalyn Cheney is a skilled professional, working in Onecause main office of which is in 164. as a Senior Support Analyst from 2017. This person gained professional experience in more than eight positions at different companies. Sharalyn Cheney went to the Colorado Technical University and received education there from 2015 to 2016. This expert has such qualifications as Cpr, First Aid, and Lean Six Sigma Green Belt Certification. Noblesville, Indiana is the city, where this professional was lastly known to be located. Their e-mail and phone are accessed through SoftwareOfficial on demand.
Name variants:
Sharalyn Cheney
Last updated Jun 18, 2024
Contact Information
Last Update
Jul 4, 2022
Email
sh**@bobevans.com
Location
Noblesville, IN
Company
Onecause
Workplace
Senior Support Analyst
Work History
Senior Support Analyst
P/O Box 80548, Indianapolis, IN
Communicate with clients via phone, e-mail, and chat
Troubleshoot with remote staff
Create training material
Assist with training new and existing employees
Implement process changes
R...
Jun 2017 — Jun 2018
Manager of Client Support
P/O Box 80548, Indianapolis, IN
Assist in business planning
Schedule staff to ensure sufficient coverage
Implement process changes to improve efficiency and delight customers
Monitor data to ensure we are meeting clien...
from Jun 2018
Associate Support Analyst
P/O Box 80548, Indianapolis, IN
Communicate with clients via phone, e-mail, and chat
Troubleshoot with remote staff
Implement process changes
Research
Scheduling
Customer relationship building
Oct 2015 — Jun 2017
Youth Enrichment
615 north Alabama St SUITE 200, Indianapolis, IN 46225
Youth Leadership
Child Care
Academic Enrichment
May 2015 — Mar 2017
Server
Genuine, personalized customer service Multitasking Team building Promotion
Jul 2014 — May 2015
Patient Support Technician
Basic patient care needs Interpersonal and customer service skills with the ability to communicate effectively with patients and personnel Computer documentation
Oct 2014 — Feb 2015
Customer Service Associate
Indiana
Provide customers with fast, friendly, courteous, and efficient service
Resolve customer concerns immediately
Promote Teamwork
Jan 2014 — Jul 2014
Hospitality Coordinator
8200 Walton Pkwy, New Albany, OH 43054
Computer skills Positive customer service Retail Telephone Etiquette
Jul 2008 — Dec 2013
Education
2015 — 2016
2011 — 2013
2006 — 2010
Occupations
Executive
Manager
Analyst
IT Professional
Computer Software Professional
SalesForce Administrator
Operations Manager
Analysts
Software Developers
Database Administration Professional
Database Administrator
Skills
Electronic Health Records
Customer Relations
Social Media
Microsoft Office
Medical Terminology
Communication
Multi Tasking
Ethics
Computer Application Training
Microsoft Excel
Microsoft Word
Powerpoint
Human Anatomy
Human Physiology
Teamwork
Cpr Certified
First Aid Training
Affordable Care Act
Healthcare
Management
Customer Service
Time Management
Phone Etiquette
Leadership
Computer Proficiency
Training
Public Speaking
Social Networking
Facebook
Team Building
Team Leadership
Customer Relationship Management
Microsoft Powerpoint
Lean Six Gigma Green Belt
Training and Development
Financial Analysis
Analytical Skills
Business Process Improvement
Scheduling
Customer Satisfaction
Technical Support
Lean Six Sigma
Salesforce Lightning
Employee Training
Multitasking
Organization Skills
Written Communication
Critical Thinking
Problem Solving
Relationship Building
Schedule Planning