Shanice Rice is a highly qualified expert, that works in Apple main office of which is in 1262. as a Technical Expert from 2020. This expert has earned professional experience in more than ten positions at various companies. Shanice Rice went to the The University of Memphis and got education from 2020 to 2025. Shanice has the following professional qualifications: Microsoft Certified Professional (Mcp), Microsoft Specialist: Windows 7, Enterprise Desktop Support Technician, and Itil Foundation Level. Memphis, Tennessee is the city, where this person was known to be settled. Shanice Rice's phone and email are accessed through this website on demand.
Name variants:
Shanice Rice
Last updated Jun 18, 2024
Workplace
Technical Expert
Cupertino, CA
Industry
Consumer Electronics, Industrial Buildings and Warehouses, Computer Repair, Computer Sales, Cell Phone Service, Home Theater Design, Electronic Computer Manufacturing
Colleagues
Work History
Repair Lead Technician
1622 Church Street Aly, Nashville, TN 37203
Nov 2017 — Sep 2019
Auditor and Systems Administrator Intern
675 3Rd Ave, New York, NY 10003
Setting up switches and routers for specific departments.
Experience with network servers.
Set up and install programs on user’s PC
Create a new users accounts, passwords, and unlock acc...
Jun 2015 — Jan 2018
Front Desk
P/O Box 55088, Irvine, CA
Check in all club members through computer scanning system.
Manage gym cameras to assure security and safety of members.
Handle member accounts financially to stay current.
Mar 2017 — Nov 2017
Help Desk Support Representative
655 Madison Ave, New York, NY 10065
Tier 1 troubleshooting.
Managed customers’ accounts through computer system.
Mentored and guided associates during difficult calls.
Feb 2015 — Jun 2015
Front Desk Assistant
Memphis, TN
Effectively work with people from different backgrounds and temperaments.
Monitor desk, cameras, and lobby.
Aug 2013 — Dec 2014
Resident Advisor
Memphis, TN
Served as first responder to varying crisis events within the resident halls.
Created 30
development programs related to academic, personal, and community development for residents.
Serv...
Aug 2013 — May 2014
Vice President of Student Affairs Student Worker
Memphis, TN
Manage multiple calendars for administrators.
Organize and manage a variety of projects.
Aug 2011 — May 2013
Education
2020 — 2025
2010 — 2015
Occupations
IT Professional
Information Technology Specialist
Lead Technician
IT Specialist
Lead Worker
Production Worker
Skills
Customer Service
Time Management
Microsoft Word
Social Media
Microsoft Powerpoint
Leadership
Team Leadership
Help Desk
Phone Support
Computer Hardware Troubleshooting
Printer Support
Printer Troubleshooting
Software Installation
Staff Training
Analytical Skills
Computer Science
Computer Repair
Computer Network Operations
Computer Maintenance
Problem Management
Troubleshooting
Microsoft Excel
Microsoft Outlook
Active Directory
Remedy
Windows 7
Windows Xp
Windows Vista
Computer Hardware
Laptops
Mac
Operating Systems
Remote Desktop
Customer Support
Training
Multitasking
Problem Solving
Conflict Resolution
Cat 5 Cable Termination
Mac/Pc
Customer Escalation Management
Computer Hardware Installation
Policies and Procedures
Problem Analysis
Escalation Resolution
Resolutions
Windows 10
Service Level Agreements
Routers
Information Technology
Auditing
Event Planning
FAQs about Shanice Rice
What is the profession of Shanice Rice?
This professional's job is Technical Expert
What are the main profession of The professional?
These person's professions are IT Professional and Information Technology Specialist
Where is Shanice Rice located?
Shanice Rice is located in Memphis, Tennessee.
Where did Shanice Rice work?
This person worked at Apple, Absolute Wireless of Tennessee Llc.
Where has Shanice Rice studied?
Shanice studied at the University of Memphis from 2020 to 2025.
Are there any certifications Shanice Rice has?
The expert received the following certifications: Microsoft Certified Professional (Mcp), Microsoft Specialist: Windows 7, Enterprise Desktop Support Technician, and Itil Foundation Level.
What languages does Shanice Rice speak?
Shanice Rice speaks English.
Are there any special industries Shanice Rice works in?
This professional works in Information Technology And Services industry.