Serena Robak is a high-skilled professional, that works in Kandiyohi County Health & Human Services as a Case Aide, Home and Community Based Services from 2018. This expert has earned professional experience in more than 12 positions at various companies. Serena Robak went to the University of Minnesota and received education there from 1986 to 1992. Cold Spring, Minnesota is the city, where this expert was lastly known to settle. The professional's phone and email are easily accessed through this website by request.
Name variants:
Serena Robak
Last updated Jun 17, 2024
Contact Information
Last Update
Jul 9, 2022
Email
sr**@novacare.com, sr**@hq.novacare.com
Location
Cold Spring, MN
Company
Kandiyohi County Health & Human Services
Workplace
Case Aide, Home and Community Based Services
Work History
Case Aide, Home and Community Based Services
Jun 2018 — Oct 2018
Patient Service Specialist
Schedule, reschedule,and/or cancel all clinic appointments.
Set up new physical therapy patient accounts collecting patient information, verifying and
documenting patient third party bill...
Mar 2015 — Jun 2018
Paraprofessional English Language Learner Program
Assist the English Language Learner Program teacher with middle and high school students however needed, in groups or individually.
Follow daily schedule as given by the ELL Teacher.
Atte...
Dec 2014 — Mar 2015
Bilingual Quality Assurance Specialist
13300 Pioneer Trl, Eden Prairie, MN 55347
Score recorded incoming customer service phone calls for quality and compliance according to
set criteria and standards utilizing several different software programs simultaneously.
Provi...
Oct 2014 — Dec 2014
Volunteer Services Coordinator
715 1St St north, Cold Spring, MN 56320
Oct 2012 — Oct 2014
Paraprofessional, Early Childhood Special Education
Assist teachers according to their directives and students' Individualized Education Plans.
Engage in activities with preschoolers, helping them to learn and succeed in class.
Use establi...
Sep 2013 — May 2014
Probation and Parole Officer, Chemical Health Assessor, Domestic Violence Assessor
Sep 1996 — Oct 2012
Financial Worker
Minnesota
Manage caseload of county residents receiving and/or eligible for economic assistance benefits.
Conduct interviews and meetings.
Process all required documentation.
Making accurate deter...
Sep 1994 — Sep 1996
Secretary
Minnesota
Greet all office visitors.
Answer 9-line phone system for 3 agencies.
Take and route phone messages.
Data entry.
Aug 1993 — Jun 1994
Electronic Monitoring Field Surveillance Officer
Manage caseload of clients in the community under electronic home monitoring.
Conduct weekly home visits.
Conduct breath and urine, alcohol/drug testing.
Respond to any program rule viol...
Jul 1991 — Jun 1994
Shift Supervisor
Facilitate daily routines and procedures for residents of correctional halfway house according to established rules and policies.
Conduct breath and urine, alcohol/drug testing.
Conduct h...
Jul 1991 — Aug 1993
Education
1986 — 1992
1991 — 1991
1986 — 1986
Occupations
Health Specialist
Health Information Manager
Hospital Care Professional
Health Services Administrator
Health Services Manager
Health Professional
Health Practitioner
Skills
Community Outreach
Customer Service
Nonprofits
Event Planning
Spanish
Public Speaking
Scheduling
Microsoft Office
Social Services
Data Entry
Microsoft Excel
Microsoft Word
Case Management
Crisis Intervention
Supervision
Translation
Interpreting
Chemical Health Assessment
Pre Sentence Investigation
Assessment and Referral
Records Management
Organization
Microsoft Offce
Classroom
Document Drafting
Receptionist Duties
Administrative Assistance
Quality Assurance
Software Documentation
Food and Beverage
Front Office
Criminal Justice
K 12
Record Keeping
Problem Solving
Teamwork
Volunteer Management
Volunteer Training
Plain English Writing Guidelines