Sean Heaney is a qualified professional, who works in Nyc Health+ Hospitals main office of which is in 4. as a Senior Itsm and Cmdb Consultant from 2015. This person gained professional experience in more than 20 positions at different companies. Sean Heaney went to the Abertay University and got education there from 2005. New York, New York is the city, where this expert was known to be living. Their email address and phone are easily accessed through this website on demand.
Name variants:
Shaun Heaney,
Shawn Heaney,
Shane Heaney
Last updated Jun 17, 2024
Contact Information
Last Update
Jul 3, 2022
Email
sh**@blackberry.com, se**@gmail.com
Location
New York, NY
Company
Nyc Health + Hospitals
Workplace
Senior Itsm and Cmdb Consultant
Work History
Senior Itsm and Cmdb Consultant
125 Worth St, New York, NY 10013
from Mar 2015
Senior Itsm and Cmdb Consultant and Slm
Massachusetts
Designed and created custom SLAs and SVTs for the Incident Management Console and migrated same to Production Environment. Some of these SLAs were built using keywords and had custom Email m...
Jun 2014 — Dec 2014
Senior Itsm Consultant
1239 Kipke Dr, Ann Arbor, MI
Environment: BMC/Remedy ITSM suite (Service Desk/Incident/Problem/Change/Asset Management 7.6, Remedy ARS 7.6, CMDB 2.x
Designed and created workflow for Email Integration with Incident Ma...
Feb 2011 — Apr 2011
Senior Itsm Consultant
Environment: BMC/Remedy ITSM suite (Service Desk/Incident/Problem/Change/Asset Management 7.5, Remedy ARS 7.5, CMDB 2.x
Designed and created workflow for EMP application to ITSM 7.5 module...
Aug 2009 — Feb 2011
Consultant
550 south Tryon St, Charlotte, NC 28202
Environment: Remedy ITSM suite (Incident/Problem/Change/Asset Management 7.x, Remedy ARS 7.x, Windows 2005, SQL server 2005, CMDB 2.0; Assisted in Go-Live activities. Assisted Dukes Help Des...
Mar 2008 — Feb 2009
Senior Itsm Consultant
125 Worth St, New York, NY 10013
Environment: Remedy ITSM suite (Service Desk/Incident/Problem/Change/Asset Management 7.1, Remedy ARS 7.1, CMDB 2.x
Install and configure AR System 7.1, and ITSM on Windows and Linux platf...
Feb 2008 — Jan 2009
Consultant
1 east Edenton St, Raleigh, NC 27601
Environment: Remedy ITSM suite (Incident/Problem/Change/Asset Management 7.x, Remedy ARS 7.x, Windows 2005, SQL server 2005, CMDB 2.0; Installed EIE and connectors and created data mappings...
Jul 2007 — Mar 2008
Consultant
121 Technology Dr, Durham, NH 03861
Environment: Remedy ARS 6.x, UNIX, Sybase, Windows 2000, Oracle 9i, SQL server, CMDB 1.2; Assisted with install of French language Gathered Requirements for Customizations
May 2007 — Jul 2007
Consultant
1364 Clifton Rd, Atlanta, GA 30307
Environment: Remedy ITSM suite (Incident/Problem/Change/Asset Management 7.x, Remedy ARS 7.x, Windows 2005, SQL server 2005, CMDB 2.0
Installed EIE connectors and created mappings
Created...
Dec 2006 — May 2007
Remedy Consultant
Remedy Developer Environment: Remedy ARS 6.x, UNIX, Sybase, Windows 2000, Oracle 9i, SQL server, CMDB 1.2; Exported and Imported Incident tickets from HEAT to REMEDY
Oct 2006 — Dec 2006
Remedy Consultant
Remedy Developer
Environment: Remedy ITSM suite (Incident/Problem/Change/Asset Management 7.x, Remedy ARS 7.x, Windows 2005, SQL server 2005, CMDB 2.0; Assisted Customer in Completing Foun...
Apr 2006 — Oct 2006
Education
Occupations
Counselor
IT Professional
Computer Software Professional
Advisor
Software Developers
Skills
Bmc Remedy
Incident Management
It Service Management
Cmdb
Service Desk
Unix
Integration
Requirements Analysis
Microsoft Sql Server
Problem Management
Software Documentation
Requirements Gathering
It Asset Management
Oracle
Troubleshooting
Solaris
Crystal Reports
Itil
Service Management
Service Delivery
It Management
Itil V3 Foundations Certified
Help Desk Support
Configuration Management
FAQs about Sean Heaney
What is the main profession of Sean Heaney?
Sean Heaney is a Senior Itsm and Cmdb Consultant.
What jobs is Sean proficient at at?
Sean is proficient at Counselor jobs.
Where is Sean Heaney located?
The expert is located in New York, New York.
Does the professional have the email address?
sh**@blackberry.com and se**@gmail.com is Sean's email address.
How many companies did Sean Heaney work at?
The professional worked at 20 jobs.
Where has Sean Heaney studied?
Sean studied at the Abertay University from 2005.
Are there any professional industries Sean Heaney is connected to?
This professional works in Computer Software industry.
What are special skills of Sean Heaney?
Sean Heaney has the following skills: Bmc Remedy, Incident Management, It Service Management, Cmdb, Service Desk, Unix, Integration, Requirements Analysis, Microsoft Sql Server, and Problem Management.